Summary
Overview
Work History
Education
Skills
Timeline
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Nathan Accoo

Winston-Salem

Summary

Adept at enhancing customer satisfaction and maintaining financial integrity, my tenure at Chicken Salad Chick showcases my cash management prowess and exceptional customer service skills. Leveraging a strong work ethic and quick learning abilities, I've successfully fostered brand loyalty and contributed significantly to sales goals, embodying a team player attitude with a professional appearance.

Overview

4
4
years of professional experience

Work History

Front End Cashier

Chicken Salad Chick
01.2022 - Current
  • Enhanced customer satisfaction by providing efficient and friendly service during checkout.
  • Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
  • Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
  • Approached every question or concern with calm and level-headed approach.
  • Organized items on shelves to help customers locate products easily and quickly.
  • Completed daily tasks quickly without sacrificing quality or attention to detail.
  • Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
  • Maintained organized and orderly front end and removed carts, baskets, and debris.
  • Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
  • Developed rapport with regular customers through genuine interactions that fostered brand loyalty.

Food Service Worker Cashier

Smoothie King
04.2021 - 01.2023
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Made food according to standard recipes with requested changes for customer satisfaction.

Education

Mass Communication

WSSU
Winston-Salem, NC

High School Diploma - Honors

Sugar Creek Charter High School
Charlotte North Carolina
06.2024

Skills

  • Quick learner
  • Strong work ethic
  • Excellent customer service
  • Patience and empathy
  • Customer service
  • Team player attitude
  • Cash handling expertise
  • Shelf stocking
  • Cash register operation
  • Efficient checkout process
  • Professional appearance
  • Credit card transactions

Timeline

Front End Cashier

Chicken Salad Chick
01.2022 - Current

Food Service Worker Cashier

Smoothie King
04.2021 - 01.2023

Mass Communication

WSSU

High School Diploma - Honors

Sugar Creek Charter High School

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