Nathan Accoo
Winston-Salem
Summary
Adept at enhancing customer satisfaction and maintaining financial integrity, my tenure at Chicken Salad Chick showcases my cash management prowess and exceptional customer service skills. Leveraging a strong work ethic and quick learning abilities, I've successfully fostered brand loyalty and contributed significantly to sales goals, embodying a team player attitude with a professional appearance.
Overview
4
4
years of professional experience
Work History
Front End Cashier
Chicken Salad Chick
01.2022 - Current
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Approached every question or concern with calm and level-headed approach.
- Organized items on shelves to help customers locate products easily and quickly.
- Completed daily tasks quickly without sacrificing quality or attention to detail.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Performed price checks for fellow cashiers, ensuring accurate pricing on merchandise for customers'' convenience.
- Developed rapport with regular customers through genuine interactions that fostered brand loyalty.
Food Service Worker Cashier
Smoothie King
04.2021 - 01.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Mass Communication
WSSU
Winston-Salem, NCHigh School Diploma - Honors
Sugar Creek Charter High School
Charlotte North Carolina 06.2024
Skills
- Quick learner
- Strong work ethic
- Excellent customer service
- Patience and empathy
- Customer service
- Team player attitude
- Cash handling expertise
- Shelf stocking
- Cash register operation
- Efficient checkout process
- Professional appearance
- Credit card transactions
Timeline
Front End Cashier
Chicken Salad Chick
01.2022 - Current
Food Service Worker Cashier
Smoothie King
04.2021 - 01.2023
Mass Communication
WSSU
High School Diploma - Honors
Sugar Creek Charter High School