Versatile professional with a background in customer service and administration. Known for strong problem-solving skills and effective collaboration, ready to leverage expertise to support organizational success.
Overview
15
15
years of professional experience
Work History
Food Server
Aramark
Elon
09.2025 - Current
Delivered exceptional customer service to enhance dining experiences.
Prepared and served food items according to health and safety standards.
Maintained cleanliness of dining area and serving stations at all times.
Greeted guests in a friendly and welcoming manner.
Program Coordinator
She Built This City
Greensboro
02.2024 - 09.2025
Coordinated workshops to promote skills in construction and design for women.
Managed logistics for events, ensuring all materials were available and organized.
Assisted in budgeting and resource allocation for upcoming projects and initiatives.
Facilitated communication between participants and program leaders to enhance engagement.
Supported data collection efforts for program evaluation and improvement initiatives.
Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
Teacher's Assistant
Children & Families First
Greensboro
12.2018 - 02.2024
Assisted teachers in planning and implementing educational activities for children.
Engaged with students to encourage participation and foster social skills.
Facilitated small group sessions to reinforce learning objectives.
Monitored student progress and provided feedback to lead teachers.
Residential Counselor
Joseph's House, Inc
Greensboro
08.2016 - 05.2018
Facilitated group activities to promote social skills among residents.
Developed individualized care plans based on resident needs and goals.
Monitored daily living activities to ensure safety and well-being.
Documented resident progress and behavior in case management systems.
Conducted regular safety checks throughout the facility for risk management.
Administrative Assistant
Joseph's House, Inc
Greensboro
08.2010 - 05.2018
Managed incoming communications, including phone calls and emails for a community support organization.
Assisted in maintaining accurate records and files for client services and resources.
Streamlined office operations by implementing filing systems for improved efficiency.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Education
Associate of Applied Science - Early Childhood Education
Guilford Technical Community College
Jamestown, North Carolina, NC
05-2023
Skills
Customer service
Customer relationship management
Conflict resolution
Effective communication
Problem solving
Team collaboration
Timeline
Food Server
Aramark
09.2025 - Current
Program Coordinator
She Built This City
02.2024 - 09.2025
Teacher's Assistant
Children & Families First
12.2018 - 02.2024
Residential Counselor
Joseph's House, Inc
08.2016 - 05.2018
Administrative Assistant
Joseph's House, Inc
08.2010 - 05.2018
Associate of Applied Science - Early Childhood Education