Natasha Sukhram
Charlotte
Summary
Dynamic and innovative professional with a remarkable background in brand management and digital marketing. Demonstrates expertise in campaign management, brand growth, and exceptional client success. A dedicated individual who consistently goes above and beyond to achieve company goals while ensuring efficiency and exceeding client expectations. Now seeking a career opportunity that will leverage these skills and provide a platform for professional growth and development.
Overview
10
10
years of professional experience
Work History
Senior Marketing Project Manager //Senior Digital Marketing Specialist
Townsquare Interactive
12.2022 - 11.2023
- Lead and managed projects in collaboration with vice presidents and chief marketing officers to develop and execute effective websites, paid advertising, social media marketing, traffic, and conversion for agency clients resulting in optimized business performance
- Strengthened client relationships by strategically planning and designing digital marketing campaigns, focusing on client success across various platforms such as Google, Facebook, and 70+ online directories
- Oversaw and managed a portfolio of 100+ high value clients, ensuring satisfaction and delivering exceptional results as measured by successful website launch, SEO ratings, and direct calls
- Implemented search engine optimization (SEO) initiatives aligned with Google’s best practices, enhancing online visibility and driving organic traffic
- Cultivated lasting client partnerships, driving revenue growth and bolstering company success by prioritizing client retention, proactive identification of growth prospects, and delivering customized solutions to meet client goals
Onboarding E-Commerce Specialist
International Market Centers
12.2021 - 12.2022
- Served as the primary point of contact for over 120 accounts, including small business owners and agencies in the home decor, apparel, and furniture industry, that ensured the successful implementation of e-commerce and SaaS campaigns
- Worked collaboratively with vendors to develop individualized marketing strategies aligned with their business objectives
- Conducted webinars and personalized training sessions to educate clients on SaaS programs utilized by Juniper, empowering them to effectively utilize the software which ultimately resulted in fewer support calls and customer dependency
- Developed integrated marketing campaigns that may include digital marketing, social media, content creation, and traditional advertising
- Maintained a consistent workflow of managing and supporting live e-commerce websites on a weekly basis, ensuring smooth onboarding and continued client satisfaction
Home Mortgage Consultant
Wells Fargo
07.2020 - 11.2021
- Provided tailored financial solutions, recommended suitable loan programs, and managed an above-average volume of 70 loan applications per week while acting as a trusted advisor to clients
- Collaborated with marketing teams to create compelling promotional materials, online content, and advertising campaigns to attract and engage prospective homebuyers
- Successfully closed new home purchase and refinancing loans, building and maintaining long-lasting client relationships with Wells Fargo Bank
- Developed and implemented effective marketing strategies to promote home mortgage products and services, targeting potential clients and partners
- Demonstrated proficiency in navigating real estate appraisals, title reports, and deeds, ensuring smooth and accurate loan processing and closing procedures with fewer errors in an expedited fashion
Patient Transporter // Administrative Assistant
Crothall Healthcare Inc.
02.2019 - 06.2020
- Collaborated with nursing and medical staff to ensure timely and efficient patient transfers to and from designated areas, such as surgery, radiology, and patient rooms
- Maintained knowledge of the latest updates and amendments to HIPAA regulations and guidelines
- Collaborated with legal and compliance teams to review and approve healthcare-related social media content
- Coordinated with healthcare administrators, marketing teams, and other stakeholders to develop email marketing strategies aligned with organizational goals
Medical Scribe //Medical Office Assistant
ProScribe
12.2017 - 01.2019
- Coordinated and managed office administrative tasks such as maintaining patient records and handling communication between healthcare providers and other staff
- Utilized social media platforms to create and share engaging content related to medical services, health tips, and updates, fostering online community engagement and promoting the healthcare facility
- Accurately transcribed and document medical information during patient visits, ensuring thorough and precise records for healthcare professionals
- Implemented social media strategies that enhance the visibility and reputation of the healthcare facility
- Collaborated with cross-functional teams to identify opportunities for innovative marketing initiatives in the healthcare industry
Other Positions
Charlotte, NC
04.2014 - 11.2018
- Sales Associate, Kate Spade - Concord, NC
- Freelance Patient Caregiver - Harrisburg, NC
- Sales Representative, Nike -Concord, NC
Education
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
Charlotte, NC05.2020
Skills
- Client Needs Assessment
- Marketing Campaign Management
- Client Relationship Management
- Market Research and Analysis
- Relationship Building
- Paid Advertising
- Cross-functional Collaboration
- Account Growth and Retention
- Digital Marketing
- E-Commerce
- CRM Management
- Issue Resolution and Support
Timeline
Senior Marketing Project Manager //Senior Digital Marketing Specialist
Townsquare Interactive
12.2022 - 11.2023
Onboarding E-Commerce Specialist
International Market Centers
12.2021 - 12.2022
Home Mortgage Consultant
Wells Fargo
07.2020 - 11.2021
Patient Transporter // Administrative Assistant
Crothall Healthcare Inc.
02.2019 - 06.2020
Medical Scribe //Medical Office Assistant
ProScribe
12.2017 - 01.2019
Other Positions
Charlotte, NC
04.2014 - 11.2018
Bachelor of Science - Health Systems Management
University of North Carolina At Charlotte
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