Compassionate and driven professional with 9 years of patient care experience in clinical and hospital settings. Eager to transition into a social worker role to advocate for and support clients, leveraging strong interpersonal skills, crisis management, and a deep commitment to holistic care.
Overview
10
10
years of professional experience
1
1
Certification
Work History
MICU CNA II
Atrium Health Wake Forest Baptist Hospital
01.2024 - Current
Provided compassionate care to critically ill patients in the Medical Intensive Care Unit (MICU), supporting both their physical and emotional needs.
Acted as a liaison between patients, families, and medical staff, ensuring clear communication and advocating for patient-centered care.
Supported families during times of crisis, offering comfort, information, and resources to help them navigate complex medical situations.
Collaborated with multidisciplinary teams to address holistic patient needs, including psychosocial support and discharge planning.
Maintained detailed documentation to ensure continuity of care and facilitate effective case management.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Certified Clinical Hemodialysis Technician
Atrium Health Wake Forest Baptist Hospital
08.2021 - 01.2024
Advocated for patient safety and well-being by monitoring treatment outcomes and reporting concerns to medical staff.
Maintained clear and accurate documentation, supporting continuity of care.
Collaborated with multidisciplinary teams to address patient needs and resolve issues.
Performed routine quality control and safety checks on all equipment.
Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
Certified Clinical Hemodialysis Technician
Health Systems Management
07.2019 - 08.2021
Provided empathetic, patient-centered care during hemodialysis treatments.
Communicated changes in patient condition to nursing staff, ensuring timely interventions.
Educated patients and families on treatment processes and self-care.
Set-up equipment for dialysis and primed dialyzer in preparation for use.
Started and ended reverse osmosis water systems and completed water quality monitoring tests.
Phlebotomist
Iredell Memorial Hospital
09.2018 - 07.2019
Built rapport with patients to ease anxiety during procedures.
Ensured patient safety and dignity through careful identification and respectful communication.
Assembled tourniquets, needles, and blood collection devices to prepare work trays.
Tracked collected specimens by initialing, dating, and noting times of collection.
Certified Nursing Assistant II/Emergency Department Tech
Wake Forest Baptist Health Hospital
06.2016 - 12.2018
Supported patients in crisis, providing comfort and essential care.
Assisted with patient education and discharge planning.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Education
Bachelor of Social Work Minor - Psychology
Livingstone College
Salisbury, NC
12.2025
Skills
Patient Advocacy
Crisis Intervention
Team Collaboration
Communication & Active Listening
Documentation & Case Management
Cultural Sensitivity
Multitasking and organization
End-of-life care
Patient-centered care
Certification
Recipient, Phi Alpha Honor Society, 2024
Certified Nursing Assistant, 2002
Recipient, Pi Gamma Mu Honor Society, 2024
Certified Nursing Assistant II, 2010
Certified Clinical Hemodialysis Technician, 2021
Timeline
MICU CNA II
Atrium Health Wake Forest Baptist Hospital
01.2024 - Current
Certified Clinical Hemodialysis Technician
Atrium Health Wake Forest Baptist Hospital
08.2021 - 01.2024
Certified Clinical Hemodialysis Technician
Health Systems Management
07.2019 - 08.2021
Phlebotomist
Iredell Memorial Hospital
09.2018 - 07.2019
Certified Nursing Assistant II/Emergency Department Tech
Charge Nurse, OB Procedure Area at Atrium Health Wake Forest Baptist HospitalCharge Nurse, OB Procedure Area at Atrium Health Wake Forest Baptist Hospital
Registered Nurse Inpatient PACU at Atrium Health Wake Forest Baptist HospitalRegistered Nurse Inpatient PACU at Atrium Health Wake Forest Baptist Hospital