Natasha Curry
Conover
Summary
Accomplished military veteran with 20 years of experience in personnel management, administration, and counseling. Skilled in optimizing performance, troubleshooting systems, and managing critical HR processes with speed and accuracy. Proven ability to lead independently or collaboratively, consistently exceeding objectives with a detail-oriented and dependable approach.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Personnel Processing Associate
U.S. Postal Service
04.2025 - Current
- Managed 30-40 daily customer calls, updating HRKCM cases to maintain accurate records.
- Guide customers through health benefits processes, assisting with documentation and inquiries.
- Navigate multiple computer applications to resolve customer issues efficiently.
- Support password resets for Liteblue app, enhancing user access.
- Collaborate with supervisors and team members via Teams and Zoom to ensure seamless operations.
- 40 hours/week
PSE Mail Processing Clerk
U.S Postal Service
08.2024 - 03.2025
- Sorted and organized incoming and outgoing mail, ensuring timely placement in P.O. boxes.
- Processed mail from delivery trucks, staging packages, letters, and flats for distribution.
- Maintained operational efficiency by adhering to strict postal service guidelines.
- 40 hours/week
Executive Assistant
GG Blue
07.2022 - 11.2022
- Provided administrative support to executives streamlining correspondence via email and phone.
- Drafted letters, memos, invoices, and reports, ensuring accuracy and timely delivery to senior staff.
- Assisted clients in selecting logo color schemes, coordinating with seamstresses for production.
- 25+ hours per week
Office Assistant
Klean Up Pros
02.2022 - 05.2022
- Supported staff with administrative tasks, including file organization and document management.
- Scheduling client meetings and appointments, maintaining accurate calendars.
- Processed incoming calls and emails, updating paperwork and ordering office equipment.
- 25+ hours per week
Human Resource Assistant (Military/OA)
U.S. Air Force
08.2016 - 08.2020
- Managed officer promotion programs, auditing records for accuracy during promotion boards.
- Processed reenlistment and extension requests for active-duty members, ensuring compliance.
- Streamlined administrative processes, enhancing efficiency for personnel records updates.
- 40+ hours/week
Mail Processing Clerk
U.S. Postal Service
03.2015 - 08.2015
- Processed and sorted incoming mail and shipments ensuring compliance with carrier guidelines.
- Assisted 50+ customers daily in mailing needs, verifying accuracy for successful deliveries.
- Maintained inventory and organized customer reception areas for operational efficiency.
- 25-40 hours/weeks
Customer Service Specialist
Convergys
09.2014 - 11.2014
- Resolved customer inquiries via inbound calls, navigating multiple applications in a Windows environment.
- Updated customer files accurately, ensuring data integrity and timely issue resolution.
- 40 hours/week
Human Resource Administrator
U.S. Air Force
06.2000 - 01.2014
- Manages 6,700+ personnel records for high profile DoD agencies, including the White House and SECAF.
- Reduced response time for 2,000+ personnel requests from 72 hours to 2 hours.
- Processed 40 Career Status Bonus requests, securing $120,000 in timely payments.
- Audited 200+ folders, earning “Superior Team” recognition for accuracy and efficiency.
- Produced 900+ deployment orders and briefed personnel on retirement/separation processes.
- Supported mortuary team operations and trained staff on administrative procedures.
- 40+ hours/week
Education
Master of Business Administration -
Longwood University
Farmville, VA08.2026
Bachelor of Science - Health Science
South University
Savanah, GAAssociate of Arts - Human Resources
Community College of the Air Force
Gunther, ALSkills
- Personnel Management & Leadership
- Typing Speed: 40 WPM
- Project Management & Data Analysis
- Detail-Oriented Multitasking
- Government Secret Security Clearance
- Exceptional Written and Verbal Communication
- Proficient in Microsoft Office Suite, Teams, Zoom
Certification
AI-Powered Shopping ads Certification, (Google Certification)
Timeline
Personnel Processing Associate
U.S. Postal Service
04.2025 - Current
PSE Mail Processing Clerk
U.S Postal Service
08.2024 - 03.2025
Executive Assistant
GG Blue
07.2022 - 11.2022
Office Assistant
Klean Up Pros
02.2022 - 05.2022
Human Resource Assistant (Military/OA)
U.S. Air Force
08.2016 - 08.2020
Mail Processing Clerk
U.S. Postal Service
03.2015 - 08.2015
Customer Service Specialist
Convergys
09.2014 - 11.2014
Human Resource Administrator
U.S. Air Force
06.2000 - 01.2014
Associate of Arts - Human Resources
Community College of the Air Force
Master of Business Administration -
Longwood University
Bachelor of Science - Health Science
South University
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