Natalie Echols
Hampstead
Summary
I am reliable employee/manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. I value every member of our team as employees, and also every member as a customer/guest.
Overview
10
10
years of professional experience
1
1
year of post-secondary education
Work History
Manager/ Apparel Buyer
EASTERN OUTFITTERS
Hampstead
02.2023 - Current
- Schedule cashiers and myself to work, fulfill daily tasks such as putting out new arrivals, organizing store to have a place to put said new arrivals, help customers, help customers with hunting/fishing licenses, make sure other cashiers are doing what needs to be done, covering any call out shifts/getting coverage when needed.
- Soft goods apparel buyer. Order apparel for men/womens/ and kids for the store to sell by deadlines for the best terms/discounts. Look at the numbers to make sure gross profits are turning according to what is coming in and going out.
- Making sure items are reordered and restocked in a timely manner, to keep the floor from getting to empty.
- Attending apparel shows, and expos to keep up with the latest brands and fashions.
- Meet with new reps to bring in new lines.
Specialty Cashier
JCPENNY
07.2018 - 03.2021
- Greet Every customer with a friendly, welcoming, and energetic smile.
- Handle cash exchanges with customers and fellow coworkers. Assist customers with applying, and opening JCPENNY credit card accounts. Assist in JCPENNY credit card payments or resolutions if any issues arrived. Assist customers in any merchandise returns, exchanges, or issues that may have occurred.
- Fine Jewelry Department (1.5 years) - Assist customers in finding the perfect piece of jewelry for the occasion they are shopping for. Holding, and maintaining a high percentage of care plan rates sold. Reaching, or exceeding set sales goals each day of jewelry events outlined by corporate.
- Sephora - Assisting the guests in color matching shades, directing guests to good skin care for individual and personal needs. Assisting customers of different knowledge of makeup brands, differences in makeup textures, techniques, and applications. Assisting guests in Beauty Insider accounts, and maintaining an average of 'accepts/declined' of Beauty Insider accounts. Maintaining a high average of $52 or higher amount of each transaction processed.
Restaurant Hostess
Red Lobster Restaurant
Jacksonville
02.2016 - 06.2017
- Greeted and seated guests promptly upon arrival.
- Managed reservation systems to optimize seating arrangements.
- Assisted with menu explanations and answered guest inquiries.
- Helped servers with drinks and anything else they needed
- Stayed attentive to server availability and table turnover to quickly seat guests.
Education
Cosmetologist - Cosmetology
Miller-Motte Technical College
Jacksonville, North Carolina 08.2016 - 07.2017
High school diploma -
Rogue River High School
Skills
- Cash Handling
- Customer service
- Manager Experience
- Visual merchandising
- Team leadership
- Problem solving
- Time management
- Effective communication
Personal Information
Authorized To Work: US
Timeline
Manager/ Apparel Buyer
EASTERN OUTFITTERS
02.2023 - Current
Specialty Cashier
JCPENNY
07.2018 - 03.2021
Cosmetologist - Cosmetology
Miller-Motte Technical College
08.2016 - 07.2017
Restaurant Hostess
Red Lobster Restaurant
02.2016 - 06.2017
High school diploma -
Rogue River High School