Nashay McFadden
Raleigh
Summary
Dynamic professional with a proven track record at Eaton Corporation, excelling in problem-solving and attention to detail. Recognized for enhancing production efficiency and maintaining high-quality standards. Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions.
Overview
5
5
years of professional experience
Work History
Assembler I
Eaton Corporation
09.2024 - Current
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining 5S+ protocol by having a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Gained expertise in operating multiple types of tools and machinery, resulting in increased versatility within the role.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team's overall success.
Key Holder
Uptown Cheapskate
08.2024 - 11.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and merchandising.
- Swept floor, wiped windows and fixtures after closing to maintain organized and tidy store.
Customer Solutions Associate
Portfolio Recovery Associates
12.2023 - 08.2024
- Developed personalized solutions for customers, resulting in increased loyalty and repeat business.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Making sure to abide by FDCPA & HIPPA laws while advising the customer of potential legal actions.
- Primary contact for assisting those with transfers to dispute departments and settlements.
- Assisted in developing new processes and procedures to enhance team efficiency.
Lead Key Holder
LIMS
03.2020 - 08.2022
- Provided exceptional customer service by welcoming customers, resolving issues, and ensuring a positive shopping experience.
- Managed store personnel by delegating tasks and supervising daily operations.
- Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
- Maintained a clean, organized store environment by implementing regular cleaning schedules.
- Ensuring to reach personal and store sale goals weekly.
Education
Bachelor of Arts - Psychology
University of North Carolina At Greensboro
Greensboro05-2021
Skills
- Problem-solving
- Highly effective communication
- Attention to detail
- Team leadership
- Time management
- Decision-making
- Repetitive work
Timeline
Assembler I
Eaton Corporation
09.2024 - Current
Key Holder
Uptown Cheapskate
08.2024 - 11.2024
Customer Solutions Associate
Portfolio Recovery Associates
12.2023 - 08.2024
Lead Key Holder
LIMS
03.2020 - 08.2022
Bachelor of Arts - Psychology
University of North Carolina At Greensboro
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