Nashanda Alston
Kinston
Summary
Detail-oriented professional with strong customer service skills. Experienced in maintaining cleanliness and organization while managing inventory effectively. Committed to enhancing guest satisfaction and operational efficiency.
Dedicated team leader with a proven track record in training and mentoring staff. Skilled in problem-solving, communication, and inventory control. Ready to leverage expertise to streamline operations and improve service quality.
Overview
12
12
years of professional experience
Work History
Housekeeper
Hampton Inn Suites
Kinston, NC
06.2024 - 01.2026
- Ensured meticulous cleanliness and sanitation of assigned guest rooms and public areas.
- Managed inventory of cleaning supplies, ensuring availability while minimizing waste.
- Trained new staff on cleaning procedures and safety protocols to maintain high standards.
- Collaborated with maintenance personnel to address facility issues promptly and efficiently.
Delivery Driver
Amazon Couriers
Kinston, NC
03.2023 - 06.2024
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Maintained accurate delivery logs and records for accountability.
- Navigated routes effectively using GPS technology to optimize delivery times.
- Assisted in training new drivers on safety protocols and operational procedures.
Assembly Line Worker
Field Controls
Kinston, NC
09.2021 - 02.2023
- Operated assembly line machinery to ensure efficient production flow.
- Inspected finished products for quality assurance and compliance with standards.
- Trained new team members on safety protocols and operational procedures.
- Collaborated with team to optimize workflow and reduce downtime.
Lead Team Member
Circle K
Kinston, NC
02.2020 - 08.2021
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained and mentored new team members to enhance service delivery and operational efficiency.
- Coordinated inventory management, optimizing stock levels to reduce waste and improve availability.
- Implemented process improvements that enhanced workflow efficiency and customer satisfaction.
- Handled money and support customers need with gas transactions.
Team Leader
McDonalds
Kinston, NC
02.2019 - 02.2020
- Supervised daily operations, ensuring efficient workflow and adherence to service standards.
- Trained and mentored team members on company policies and procedures.
- Implemented inventory management processes to reduce waste and improve efficiency.
- Conducted performance evaluations, providing constructive feedback for employee development.
Warehouse Associate
Sanderson Farms
Kinston, NC
02.2017 - 05.2019
- Maintained cleanliness and organization throughout warehouse to promote safety and efficiency.
- Implemented best practices for product storage, improving accessibility and reducing handling time.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Collaborated with team members to streamline order fulfillment processes, enhancing workflow.
Restaurant Team Member
Arbys Resturant
Durham, NC
02.2017 - 09.2017
- Delivered exceptional customer service by accurately taking orders and addressing customer inquiries.
- Maintained cleanliness and organization of workstations to ensure a safe dining environment.
- Collaborated with team members to efficiently prepare and serve food items during peak hours.
- Assisted in training new staff on operational procedures and restaurant policies.
Seasonal Team Member
Toys R Us
Durham, NC
10.2016 - 01.2017
- Assisted customers in locating products, enhancing overall shopping experience.
- Operated cash registers efficiently, ensuring accurate transactions and customer satisfaction.
- Stocked shelves with merchandise, maintaining organized displays and inventory levels.
- Collaborated with team members to meet daily sales goals and improve store operations.
Packaging Handler
PBM Graphics
Durham, NC
06.2016 - 12.2016
- Operated packaging machinery to ensure efficient production flow.
- Assisted in quality control checks to maintain product standards.
- Managed inventory levels and organized materials for timely packaging.
- Collaborated with team members to optimize workflow efficiency.
- Maintained clean and organized work areas to support safety compliance.
- Maintained a safe work environment through diligent adherence to safety protocols and guidelines.
- Reduced material waste by refining packaging techniques and optimizing the use of resources.
Receptionist
North Carolina Central University School of Education Building
Durham,NC
06.2014 - 08.2015
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed incoming calls, directing inquiries to appropriate staff members.
- Scheduled appointments and maintained calendars for faculty and staff.
- Processed incoming and outgoing mail efficiently, supporting communication flow.
Education
High School Diploma -
Lenoir Community College
Kinston, NC03-2026
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Customer service-focused
- Customer-oriented
- Complex Problem-solving
- Exceptional communicator
- Inventory control
- Supply inventory management
- Cleaning and organizing
- Detail-oriented
- Basic maintenance
- Focused and detail-oriented
- Hardworking
Timeline
Housekeeper
Hampton Inn Suites
06.2024 - 01.2026
Delivery Driver
Amazon Couriers
03.2023 - 06.2024
Assembly Line Worker
Field Controls
09.2021 - 02.2023
Lead Team Member
Circle K
02.2020 - 08.2021
Team Leader
McDonalds
02.2019 - 02.2020
Warehouse Associate
Sanderson Farms
02.2017 - 05.2019
Restaurant Team Member
Arbys Resturant
02.2017 - 09.2017
Seasonal Team Member
Toys R Us
10.2016 - 01.2017
Packaging Handler
PBM Graphics
06.2016 - 12.2016
Receptionist
North Carolina Central University School of Education Building
06.2014 - 08.2015
High School Diploma -
Lenoir Community College