Naresh Erlapalli
Cary
Summary
Site Reliability Engineer with 10+ years of experience operating and supporting large-scale production systems. Strong background in observability platforms, Kubernetes, CI/CD, and automation across multi-cloud environments. Experienced in designing monitoring, alerting, and SLO-driven reliability practices, leading incident response, and reducing operational toil through automation and self-service tooling.
Overview
11
11
years of professional experience
Work History
Site Reliability Engineer
NetApp Inc.
11.2021 - Current
- Architect and operate Kubernetes-native observability platforms using Prometheus and Grafana to monitor microservices and infrastructure.
- Design and maintain resilient metrics and logging pipelines to ensure systems are visible and debuggable.
- Define and operationalize SLIs, SLOs, and alerting models to guide reliability decisions.
- Lead incident response and root cause investigations; drive follow-up actions to prevent recurrence.
- Led migration of 40+ microservices from Rancher to Kubernetes with standardized deployment and observability patterns.
- Implement GitOps-based deployments using ArgoCD and Helm to automate application and platform management.
- Collaborate closely with platform, infrastructure, security, and application teams on instrumentation and reliability best practices.
- Automate operational tasks to reduce toil and improve on-call efficiency.
DevOps Engineer
Mindteck Inc.
02.2019 - 11.2021
- Designed and implemented CI/CD pipelines for cloud-native applications across AWS, Azure, and GCP.
- Built and supported monitoring solutions using Prometheus and Grafana for infrastructure and applications.
- Defined SLAs/SLOs and supported incident response and production operations.
- Automated build, deployment, and operational workflows using Jenkins, Python, Docker, and Ansible.
- Managed large build server farms across multiple geographies and supported release operations.
Datacenter System Administrator
Mindteck Inc.
10.2017 - 01.2019
- Administered Linux servers, VMware environments, and NetApp storage systems.
- Managed Jenkins CI infrastructure and supported application deployments.
- Automated provisioning and patching using Red Hat Satellite and scripting.
- Supported storage, networking, and virtualization operations in production environments.
DevTools Engineer
NetApp
08.2014 - 09.2017
- Built and maintained CI/CD systems using Jenkins for large development organizations.
- Developed automation scripts in Python, Perl, and Shell for build and deployment workflows.
- Supported build reliability, on-call rotations, and release management.
- Worked closely with development and QA teams to resolve build and infrastructure issues.
Education
Master of Science - Electrical Engineering
University of Bridgeport
Bridgeport, CTSkills
- Observability tools: Prometheus, Grafana, Elasticsearch, LogScale, InfluxDB
- Monitoring and reliability: SLIs, SLOs, incident response
- Container orchestration: Kubernetes (AKS, GKE, Rancher)
- Containerization: Docker
- DevOps practices: GitOps, CI/CD (ArgoCD, Helm, Jenkins, Azure DevOps)
- Cloud platforms: AWS, Azure, GCP
- Automation and scripting: Python, Shell, Ansible
- Operating systems: Linux
- Networking fundamentals
- Storage solutions: NetApp SAN/NAS
Current Projects
- Building an Agentic SRE system that uses AI to analyze alerts, correlate metrics and logs, reduce false positives, and assist with incident triage and root cause analysis.
- Designing a Metrics & Context Platform (MCP) to unify observability data from Prometheus, Elasticsearch, LogScale, InfluxDB, and relational databases into a single queryable context for AI-driven reasoning.
- Developing AI-assisted workflows to automatically generate postmortems, RCA documents, and incident summaries from telemetry and alert data.
- Implementing SLO-aware automation where SLI breaches are used to detect outages and drive reliability decisions programmatically.
- Building Slack-based SRE bots that enrich alerts with contextual insights, suggest remediation steps, and improve on-call efficiency.
- Exploring knowledge-graph-based models to represent service dependencies, telemetry locations, and remediation paths for autonomous SRE agents.
Timeline
Site Reliability Engineer
NetApp Inc.
11.2021 - Current
DevOps Engineer
Mindteck Inc.
02.2019 - 11.2021
Datacenter System Administrator
Mindteck Inc.
10.2017 - 01.2019
DevTools Engineer
NetApp
08.2014 - 09.2017
Master of Science - Electrical Engineering
University of Bridgeport