NaRaye Smith
Charlotte,NC
Summary
Maintained above a 3.0 GPA since freshman year and always been good specifically in math. Work experience has also helped to learn and develop customer service skills, collaborating with others to achieve the same goal, and constantly building communication and problem solving skills
.
Overview
1
1
year of professional experience
Work History
Cashier
Publix
08.2023 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility..
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Strengthened team morale and cooperation by assisting coworkers during peak hours..
Education
Rocky River Highschool
Mint Hill, NCSkills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Reliability and punctuality
Timeline
Cashier
Publix
08.2023 - Current
Rocky River Highschool