Professional Summary
Overview
Work History
Education
Skills
Timeline

Naquelle Douglass

Novant Healthcare- Presbyterian Medical Center
CHARLOTTE
5
years of professional experience

Compassionate and detail-oriented professional with extensive experience in healthcare. Proven ability to train and mentor staff while ensuring high standards of patient care. Aiming to leverage expertise in vital signs monitoring and effective communication to improve patient outcomes.

Work History

CNA

1 Year 6 Months
Novant Healthcare- Presbyterian Medical Center | 02.2025 - Current
  • Assisted patients with daily living activities, promoting comfort and dignity.
  • Monitored vital signs and reported changes to nursing staff for timely care adjustments.
  • Maintained cleanliness and organization of patient rooms, ensuring a safe environment.
  • Provided emotional support to patients and families, fostering positive interactions.

CNA

9 Months
Five Oaks Manor | 07.2024 - 04.2025
  • Collaborated with healthcare team to implement care plans tailored to individual needs.
  • Documented patient observations accurately in electronic health records for continuity of care.
  • Educated patients and families on health management and recovery procedures effectively.
  • Trained new CNAs on best practices in patient care and safety protocols efficiently.

Phlebotomy Team Lead

11 Months
One Blood | 08.2023 - 07.2024
  • Supervised daily phlebotomy operations, ensuring adherence to safety protocols and quality standards.
  • Trained and mentored new staff on blood collection techniques and equipment usage.
  • Coordinated scheduling for phlebotomy team, optimizing workflow efficiency and coverage.
  • Implemented process improvements that enhanced patient experience during blood donation procedures.

Phlebotomist

2 Years 5 Months
Mount St Marys Hospital | 02.2021 - 07.2023
  • Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
  • Maintained accurate records of specimens and performed data entry into laboratory information systems.
  • Assisted in training new phlebotomists on best practices and adherence to safety protocols.
  • Collaborated with nursing staff to coordinate sample collection schedules for timely processing.

Education

High School Diploma

Niagara Falls High | Niagara Falls, NY | 06-2012

Skills

Time management
Patient care
Vital signs monitoring
Compassion and empathy

Timeline

CNA

Novant Healthcare- Presbyterian Medical Center
02.2025 - CurrentRead More

CNA

Five Oaks Manor
07.2024 - 04.2025Read More

Phlebotomy Team Lead

One Blood
08.2023 - 07.2024Read More

Phlebotomist

Mount St Marys Hospital
02.2021 - 07.2023Read More

Niagara Falls High

High School Diploma
Read More
Naquelle Douglass