Nancy Burgin
Old Fort
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sample Department Lead
Valdese Weavers LLC
10.2019 - Current
- Conducted orientation sessions and organized on-the-job training for new hires.
- Carried out day-to-day duties accurately and efficiently.
- Maintained energy and enthusiasm in fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Scanned documents and saved in database to keep records of essential organizational information.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Assisted in documenting processes, work instructions and flow charts to foster collaboration.
- Prepared working papers, reports and supporting documentation for audit findings.
- Completed audit papers by thoroughly documenting audit tests and findings.
- Boosted overall employee morale by fostering a positive work environment and promoting open communication.
In Home Health Care
S. McClinton
04.2024 - 07.2025
- Provided respite care for family caregivers by offering reliable support services such as companionship, light housekeeping, and transportation assistance.
- Improved patient satisfaction by providing personalized care and attention to individual needs.
- Ensured a safe and comfortable home environment for patients through meticulous housekeeping and organization tasks.
- Promoted patient independence by assisting with daily living activities such as grooming, dressing, and meal preparation.
- Administered prescribed medications according to physician instructions, ensuring proper dosage and timing for optimal results.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Delivered high-quality palliative care for terminally ill patients, offering comfort and dignity during end-of-life stages.
- Assisted with end-of-life care.
- Completed household management tasks for clients within private home settings.
Planner/Scheduler, Shipping Clerk
T-Fab
09.2017 - 10.2019
- Compiled and processed orders with corresponding documentation.
- Verified accuracy of bills of lading and outgoing package paperwork.
- Prioritized schedules to meet project goals and overall customer satisfaction.
- Managed successful day-to-day operations of projects by maximizing productivity from available resources.
- Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Assisted in reducing lead times by coordinating with production teams on material requirements and schedules.
HR Training Coordinator
Caterpillar
09.2010 - 08.2017
- Coordinated orientation and on the job training for incoming new hires, and trained forklift and walkie stacker operators.
- Evaluated employee performance post-training, using feedback to continuously improve content and delivery methods.
- Collaborated with department heads to identify skill gaps and develop targeted training initiatives.
- Streamlined onboarding processes for new hires, reducing time to full integration within the company.
- Led onboarding activities for new employees to provide company introduction and role overviews.
- Utilized Lean Six Sigma methodologies for continuous process improvement initiatives.
- Championed the implementation of Six Sigma methodologies, leading to significant process optimizations and cost reductions.
- Supported continuous improvement initiatives by participating in Lean Manufacturing and Six Sigma projects to identify and eliminate inefficiencies within the production process.
- Trained team members on lean manufacturing principles such as Six Sigma methodologies, fostering a culture of continuous improvement focused on cost reduction.
Education
GED -
Western Piedmont Community College
Morganton, NCAssociate Degree in Nursing - Nursing
McDowell Technical Community College
Marion, NC05-2027
Skills
- Team development
- Verbal and written communication
- Documentation
- Housekeeping tasks
- Bathing assistance
- Patient safety
- Patient care
- Patient transportation
- Strategic planning
- Prioritization skills
- Strategies and goals
- Problem-solving
- Adaptability and flexibility
- Employee scheduling
Certification
- Certified Nursing Assitant
- 6 Sigma Yellow Belt
- Failure Analysis
- Root Cause and Corrective Actions
- Forklift
Languages
Hmong
Native or Bilingual
Timeline
In Home Health Care
S. McClinton
04.2024 - 07.2025
Sample Department Lead
Valdese Weavers LLC
10.2019 - Current
Planner/Scheduler, Shipping Clerk
T-Fab
09.2017 - 10.2019
HR Training Coordinator
Caterpillar
09.2010 - 08.2017
GED -
Western Piedmont Community College
Associate Degree in Nursing - Nursing
McDowell Technical Community College
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