NANCI A. KIRCZOW
Wilmington
Summary
Sales and merchandising executive specializing in luxury goods and fine jewelry. Drove multimillion-dollar revenue growth and built high-performing sales teams while enhancing retail partnerships. Expertise in product strategy, business development, and omni-channel growth ensures sustained profitability in competitive markets.
Overview
15
15
years of professional experience
Work History
Lead Sales Consultant, Designer Brands & Diamonds
REEDS JEWELERS
Wilmington
10.2021 - Current
- Elevated sales performance in designer jewelry and diamond categories within luxury retail environment, contributing to overall revenue growth.
- Enhanced customer relationships through expert product knowledge and consultative selling techniques, leading to increased customer loyalty.
- Assisted in merchandising and assortment decisions to maximize sell-through, directly impacting profitability.
Regional Sales Director, Independent Retailers
WD LAB GROWN DIAMONDS
11.2021 - 05.2023
- Managed $20M U.S. sales region, driving growth in independent jewelry channel.
- Prospected and secured retail partners, enhancing national distribution network.
- Optimized memo and preview programs, increasing turnover and enhancing inventory efficiency.
Regional Sales Director, Independent Retailers
JOHN HARDY
04.2019 - 10.2021
- Led regional sales team and managed key independent retail partners across the Northeast.
- Opened six new accounts annually, generating approximately $200K each.
- Executed strategic operating plans, achieving net shipment targets.
- Furloughed in May 2020 due to company layoffs in June 2020.
Sales Director, National Accounts
GEMFIELDS
10.2016 - 01.2019
- Developed exclusive jewelry line for Macy’s top 50 doors, generating $2M.
- Drove red-carpet and editorial exposure, elevating brand visibility with Neiman Marcus and Bergdorf Goodman.
- Built national client portfolio, establishing gemstone collaborations with designers, manufacturers, luxury retailers.
- Created targeted product programs for IJO, CBG, LJO buying groups, enhancing market presence.
- Delivered gemstone Master Classes for Tiffany, Stuller, AGS, Macy’s, and others.
- Led sustainable ruby and emerald mining initiatives.
- Closed NYC office in January 2017.
Director, National Accounts & Travel Retail
SWAROVSKI
01.2011 - 04.2017
- Oversaw jewelry, watches, tabletop, and crystal figurine categories, driving sales growth across major national retailers.
- Strengthened partnerships with Saks, Neiman Marcus, Bloomingdale’s, Macy’s, Von Maur, Lord & Taylor, Dillard’s, Bon Ton, Bed Bath & Beyond, and independent jewelers.
- Led a team of five National Account Managers and two planners.
- Managed international travel retail programs, enhancing brand visibility through partnerships with Starboard Cruises, Princess Cruises, airport retail, and in-flight services.
- Oversaw brand initiatives in North America
Education
B.A. - Speech Communications
Indiana University
Bloomington, INSkills
- Sales enablement
- Strategic sales leadership
- Sales forecasting
- Account management
- Sales process optimization
- Market expansion
- Merchandising strategy
- Team leadership and training
- Negotiation skills
- Relationship management
Affiliations
- Women’s Jewelry Association (WJA)
- Fashion Group International (FGI)
- The Luxe Marketing Council
Timeline
Regional Sales Director, Independent Retailers
WD LAB GROWN DIAMONDS
11.2021 - 05.2023
Lead Sales Consultant, Designer Brands & Diamonds
REEDS JEWELERS
10.2021 - Current
Regional Sales Director, Independent Retailers
JOHN HARDY
04.2019 - 10.2021
Sales Director, National Accounts
GEMFIELDS
10.2016 - 01.2019
Director, National Accounts & Travel Retail
SWAROVSKI
01.2011 - 04.2017
B.A. - Speech Communications
Indiana University