Nalin Kaushal
Concord
Summary
Seasoned Lead Mainframe Developer with comprehensive background in full lifecycle development and maintenance of mainframe systems having total 10+yrs of experience and currently working with NTT Data as Software Development Advisor. Strengths include exceptional problem-solving skills, adeptness at fostering team collaboration, and fluency in COBOL, Assembler, Easytrieve, JCL, VSAM, CICS, and DB2. Notable impacts from previous roles include successful system optimization resulting in improved performance and significant cost reduction. Demonstrated ability to lead teams towards achieving strategic goals while maintaining the highest quality standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Software Development Advisor
NTT Data
Charlotte
11.2022 - Current
- Developed software solutions using agile methodologies to enhance project efficiency.
- Collaborated with cross-functional teams to gather and analyze user requirements.
- Conducted code reviews and provided constructive feedback to junior developers.
- Designed and maintained system architecture for scalable application development.
- Troubleshot software issues and resolved technical problems in a timely manner.
- Mentored team members on emerging technologies and development tools.
- Facilitated training sessions to improve team skills in software development practices.
- Conducted user acceptance testing prior to release of new versions of software applications.
- Reviewed code written by other developers in order to identify potential security vulnerabilities.
- Resolved technical issues related to software systems through debugging techniques.
Sr. Associate Technology
Synechron
Charlotte
07.2021 - 11.2022
- Client - Bank of America
- Working in the Department of Production Support for Desktop Banking, E-Service Broker, Fraud, and Debit Card Team for Bank of America.
- Managed production support requests and problems from onshore, involving communicating with external clients to determine specific requirements and expectations for the final product to be delivered to the customer, and batch support.
- Led cross-functional teams to enhance client service processes and workflows.
- Coordinated with management to streamline reporting and documentation processes.
- Implemented risk assessment strategies to ensure regulatory compliance and security.
- Collaborated with IT teams to troubleshoot system issues affecting operations.
- Resolved customer inquiries in a timely manner while adhering to service level agreements.
Professional Analyst Programmer
DXC Technology
Charlotte
03.2019 - 07.2021
- Client - Equitable Life.
- Coding of different-level programs in COBOL, Assembler, and Easytrieve. Implementation of new functionalities.
- I worked in the Department of Production Support for the LIFE70 and LifeComm teams for Universal Life, Variable Universal Life, Indexed Universal Life, and Survivorship products for AXA Equitable Life Insurance Company.
- Managed production support requests and problems from onshore, involving communicating with external clients to determine specific requirements and expectations in the final product to be delivered to the customer.
- Led training sessions for junior analysts on data interpretation and reporting tools.
- Proper self, peer review of any activity done, along with leading a team of five people.
- Delivering on time by following strict internal processes and clients' guidelines.
- Knowledge transfer of different functionalities with the client at the time of closure.
- Attending project kick-off meetings, capturing requirements, conducting impact analysis of requirements, providing analysis of deliverables, sizing for development and support efforts, and developing test strategies and timelines based on impact analysis.
- Preparing high-level design and low-level design documents for the flow of changes based on the analysis, as per the quality procedures and standards.
- Conducted performance tuning of batch jobs to enhance processing efficiency.
- Involved in production support activities.
Professional 1 Product Developer
DXC Technology
India
12.2017 - 02.2019
- Client - Equitable Life.
- Led mainframe development projects, ensuring timely delivery and quality standards.
- Designed and implemented efficient data processing solutions for business operations.
- Developed comprehensive documentation for system processes and user guides.
- Resolved complex problems related to software design or implementation issues.
- Developed and implemented mainframe applications using COBOL, JCL and VSAM.
- Provided technical guidance to team members on the use of mainframe technologies.
- Participated in project meetings, discussing progress and addressing any concerns.
- Identified opportunities for process improvements through automation or streamlining.
- Collaborated with business analysts to understand project requirements, customer expectations and timelines.
Associate Professional Product Developer
DXC Technology
India
11.2015 - 11.2017
- Client - Equitable Life.
- Monitored system performance and identified issues proactively.
- Conducted root cause analysis to prevent future disruptions.
- Analyzed system performance metrics and identified areas of improvement.
- Conducted performance tuning of batch jobs to enhance processing efficiency.
- Debugged and resolved issues in existing mainframe applications promptly.
- Designed, implemented, deployed, tested and troubleshooted applications on IBM Mainframes using COBOL, JCL, DB2, VSAM technologies.
Education
B.Tech - Computer Science and Engineering
Amity School of Engineering and Technology
Noida, IndiaSkills
- COBOL programming
- CA-7 scheduler
- Agile methodologies
- Assembler language
- IBM utilities
- VSAM
- Production support
- REXX scripting
- Easytrieve reporting
- Regression testing
- Unit testing
- File-aID tool
- CICS integration
Certification
- LOMA 281 - Meeting Customer Needs with Insurance and Annuities - 3rd Edition
- LOMA 291 - Improving the Bottom Line: Insurance Company Operations - 2nd Edition
- FLMI Level 1: Insurance Fundamentals
Accomplishments
- GenAI Academy: Yellow Belt Level 1
- GenAI Academy: Yellow Belt Level 2 for Developers
Timeline
Software Development Advisor
NTT Data
11.2022 - Current
Sr. Associate Technology
Synechron
07.2021 - 11.2022
Professional Analyst Programmer
DXC Technology
03.2019 - 07.2021
Professional 1 Product Developer
DXC Technology
12.2017 - 02.2019
Associate Professional Product Developer
DXC Technology
11.2015 - 11.2017
B.Tech - Computer Science and Engineering
Amity School of Engineering and Technology