Summary
Work History
Education
Skills
Timeline
Generic

Nalani Onley

Whiteville

Summary

Dynamic Customer Service Representative with Provalus, adept at enhancing customer satisfaction through active listening and critical thinking. Successfully resolved inquiries and streamlined communication processes, leveraging data entry skills to manage customer relationships effectively. Committed to delivering exceptional support and fostering positive interactions.

Work History

Customer Service Representative

Provalus
Whiteville, NC
2024 - 2025
  • Assisted customers with inquiries and resolved issues effectively.
  • Provided medical information and support to enhance customer satisfaction.
  • Utilized software to track interactions and manage customer relationships.
  • Collaborated with team members to streamline communication processes.

Education

High School Diploma -

Whiteville High School
Whiteville, NC
06.2022

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry

Timeline

Customer Service Representative

Provalus
2024 - 2025

High School Diploma -

Whiteville High School
Nalani Onley