Experienced in disaster recovery programs, I find immense fulfillment in my work. Throughout my career, I have taken on responsive roles supporting and assisting disaster survivors. By fostering relationships and collaborating with various agencies, I contribute towards easing the challenges faced by individuals in difficult circumstances. Leveraging my detail-oriented talents and adaptable personality, I aim to effectively meet the needs of the company. Eager to contribute skills and make a positive impact. #readytowork
Overview
16
16
years of professional experience
1
1
Certification
Work History
Case Manager
HORNE LLP
12.2019 - Current
Responsible and reliable case manager/accountant technician, where I have implemented others needs first
Serving the community and applying leadership towards my job in diligence
Implementing construction activities, such as homeowner signings for the clients
Forwardly, preparing a safe living environment for clients effectively from major declared disasters
Ensured applicants were eligible for benefits and confirmed the amount of benefit for those eligible
Investigated fraud discrepancies related to FEMA-funded projects or benefits
Analyzed data related to insurance adjustments, to identify appropriate procedures
Responsible for working with teammates to submit approval applications for client-benefits
Promoted compliance federal regulations across 5 CDBG Disaster Recovery programs regarding appropriate use of funds through disaster assistance programs
Maintained applicants confidential records according to policy and procedures
Participated in meetings of informative changes of programs and plans
Resolved complex cases due to conflicting information for approval decisions
Monitored and analyzed 7,000 +files across 3 CDBG programs to create the entire disaster recovery process
Participated in quarterly trainings to enhance more knowledge for CDBG programs
Administrative Assistance/Child care provider
Christines Childrens Childcare
05.2019 - Current
Maintain classroom records and allowed for a safe, learning environment
Teach children of various age levels, and developed programs for engaging interaction and fun activities for each child to support their social, emotional, physical, and academic growth
Communicated with parents to acknowledge superior work and areas of concern through weekly newsletters, and encouraged parent-volunteer assistance throughout the year
Maintain excellent classroom management skills and an ability to keep students on task
Child Care Teacher/Administrative Assistant
Cottonwood Pre Elementary School
10.2017 - 05.2019
Provided a variety of materials for activities that assisted the class with learning basic skills
Established and enforce rules for behavior, and procedures for maintaining order
Organized and lead activities designed to promote physical, mental and social development
Identified children showing signs of emotional, developmental, or health-related problems, and discuss them with supervisors, parents or guardians, and child development specialists
Prepared materials and classrooms for class activities
Maintained accurate and complete student records as required by laws, district policies, and administrative regulations
Prepared reports on students and activities as required by administration
Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provides students with opportunities to observe, question, and investigate
Attended professional meetings, educational conferences, and teacher training workshops in order to maintain and improve professional competence
Administrative Teacher Assistant
Agape Child Development Center
10.2014 - 10.2017
Respond to inquiries made in-person, by phone and make appropriate referrals both within and outside of the Child Care Centre
Communicate with clients, children, staff and the general public daily regarding program information, registration, billing
Updated information in the files as needed
Created the monthly attendance sheets and forms for the classroom
Created and maintain spreadsheet of employee certifications and expiry dates
Created Agenda documents and take minutes at staff meetings and administrative meetings
Willing to perform other duties, if required, to ensure a safe, healthy nurturing environment for children, staff, parents and visitors
Administrative Teacher
Teddy and Friends Daycare
08.2013 - 07.2014
Planned prepared and deliver instructional activities that facilitate active learning experiences
Developed schemes of work and lesson plans
Prepared classroom for class activities
Provided a variety of learning materials and resources for use in educational activities
Identified and select different instructional resources and methods to meet students' varying needs
Used relevant technology to support instruction
Encourage and monitor the progress of individual students
Maintained accurate and complete records of development
Prepared required reports on students and activities
Managed student behavior in the classroom by establishing and enforcing rules and procedures
Maintained discipline in accordance with the rules and disciplinary systems of the school
Child Care Coordinator
YMCA
07.2011 - 08.2012
Designed craft projects and other creative activities for children to complete
Monitored interactions between children to ensure there were no fights or disputes
Provided updates to parents on children's behavior and progress
Administered first aid when necessary
Designed activities that help children learn alphabet and basic reading skills
Arranged and oversees rest and nap times
Administers care to sick children
Contacted parents in the event of an emergency
Responded to enquiries made by all parents
Administrative Assistant/Receptionist
Sumter Housing Authority
02.2009 - 08.2010
Worked as a receptionist and administrative assistant for Sumter County Housing Authority
Took and transcribed oral dictation
Initiates and composed correspondence as needed
Received and screened calls and callers
Delivered accurate phone messages for co-workers
Did preparatory work for monthly Housing authority meetings, including typing, preliminary and final reports
Maintained inventory of office supplies, and requisitions as necessary
Maintained inventory records on all equipment and appliances
Compiled and prepared monthly and other periodic departmental reports
Provided administrative assistance to Housing Managers as needed
Maintained special office records as well as maintaining records of receiving reports
Education
Bachelor's degree - Interdisciplinary Studies
Liberty University
Lynchburg, VA
08.2019
Associate - Early Childhood Education
Liberty University
Lynchburg, VA
07.2019
High school or equivalent - General
Sumter High School
Sumter, SC
05.2011
Skills
Current First Aid and CPR
Microsoft Office
Excel
Visio
PowerPoint
Project
Word
Microsoft Access
Excellent communication
Presentation skills
Behavior Management
Classroom Management
Program Development
Case Management
Sales
Computer skills
Documentation review
Typing
Interpretation
Writing skills
Teaching
Photography
Human resources
Recruiting
Social media management
Childcare
Construction
ATS
Leadership
Word processing
Editing
Immigration law
Social work
Customer service
Disaster Recovery
Certification
Child Development Associate Certification
Teaching Certification
Educator License with Stipulations
Property & Casualty License
Security and Compliance Training
Conflict of Interest Policy Training
Social Work License
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Case Manager
HORNE LLP
12.2019 - Current
Administrative Assistance/Child care provider
Christines Childrens Childcare
05.2019 - Current
Child Care Teacher/Administrative Assistant
Cottonwood Pre Elementary School
10.2017 - 05.2019
Administrative Teacher Assistant
Agape Child Development Center
10.2014 - 10.2017
Administrative Teacher
Teddy and Friends Daycare
08.2013 - 07.2014
Child Care Coordinator
YMCA
07.2011 - 08.2012
Administrative Assistant/Receptionist
Sumter Housing Authority
02.2009 - 08.2010
Bachelor's degree - Interdisciplinary Studies
Liberty University
Associate - Early Childhood Education
Liberty University
High school or equivalent - General
Sumter High School
Child Development Associate Certification
Teaching Certification
Educator License with Stipulations
Property & Casualty License
Security and Compliance Training
Conflict of Interest Policy Training
Social Work License
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