Nakia Eichelberger
Winston-Salem
Summary
Dependable customer service and warehouse professional with a strong passion for healthcare and a proven record of academic excellence. Currently pursuing a Medical Assisting program to fulfill the goal of becoming a Registered Nurse. Recognized for exceptional communication skills, a positive attitude, and the ability to thrive in fast-paced environments. Committed to delivering quality service and fostering strong relationships with others. Enthusiastic, goal-driven, and eager to further develop a career within the healthcare field.
Overview
2
2
years of professional experience
Work History
warehouse associate
Kelly Services
05.2023 - 08.2023
- Operated warehouse equipment such as pallet jacks and forklifts to load and unload materials safely and efficiently.
- Followed safety procedures and company guidelines to maintain a clean and organized work environment.
- Performed general warehouse duties including picking, packing, labeling, and shipping products according to company standards.
Cashier/ sales associate
Dollar General
03.2023 - 08.2023
- Provided excellent customer service by efficiently processing purchases, returns, and exchanges in a fast-paced retail environment.
- Handled cash, credit, and electronic payments accurately using POS systems.
- Collaborated with team members and management to ensure smooth daily operations and enhance the overall shopping experience.
Remote CS
Horizon Payments
03.2022 - 02.2023
- Provided virtual assistance and troubleshooting to customers.
- Collaborated with cross-functional teams to enhance product features and user experience.
- Analyzed customer inquiries to identify root causes and improve service efficiency.
Cashier/Sales associate
ShopRite
03.2022 - 02.2023
- Processed high-volume transactions accurately and efficiently.
- Provided excellent customer service, assisting with inquiries and purchases.
- Managed cash handling and reconciliation to maintain register accuracy.
Cashier/Sales associate
Giants Food
03.2021 - 09.2021
- Provided excellent customer service by efficiently processing purchases, returns, and exchanges in a fast-paced grocery environment.
- Maintained a clean and organized checkout area while ensuring compliance with company policies and procedures.
- Assisted with bagging groceries and answering customer inquiries about store products and promotions.
Education
Medical Assistant - Medical Assistant
Penn Foster Career School
Scranton, PAHighSchool - undefined
Penn Foster
Scranton, PA06.2023
Skills
- Customer Service
- Communication
- Time Management
- Multitasking
- Team Collaboration
- Problem Solving
- Basic Medical Knowledge(in progress)
- Organization and attention to detail
- Packaging and labeling
- Attention to detail
- Problem-solving
- Team collaboration
Timeline
warehouse associate
Kelly Services
05.2023 - 08.2023
Cashier/ sales associate
Dollar General
03.2023 - 08.2023
Remote CS
Horizon Payments
03.2022 - 02.2023
Cashier/Sales associate
ShopRite
03.2022 - 02.2023
Cashier/Sales associate
Giants Food
03.2021 - 09.2021
HighSchool - undefined
Penn Foster
Medical Assistant - Medical Assistant
Penn Foster Career School
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