Najeeyah Anthony
Charlotte
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
4
4
years of professional experience
2002
2002
years of post-secondary education
Work History
Customer Service Cashier
Airport Terminal Services Inc
Charlotte
07.2023 - 11.2024
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with inquiries and resolved concerns effectively.
- Maintained cash drawer balance through regular audits and reconciliations.
- Provided product information and recommendations to enhance customer satisfaction.
- Handled returns and exchanges according to company policies and procedures.
Customer Service Representative
Sprint
Charlotte
11.2020 - 09.2024
- Assisted customers with inquiries and resolved issues efficiently.
- Processed orders and managed customer accounts using internal systems.
- Educated customers on products, services, and promotions available.
- Handled billing questions and payment processing for customer accounts.
- Provided feedback to management on service improvements and trends.
Education
Independence High School
Charlotte, NcSkills
- Point-of-sale operation
- Cash handling
- Customer account management
- Product knowledge
- Order fulfillment
Timeline
Customer Service Cashier
Airport Terminal Services Inc
07.2023 - 11.2024
Customer Service Representative
Sprint
11.2020 - 09.2024
Independence High School