Results-driven Warehouse Manager known for unparalleled productivity and efficient task completion. Bring specialized skills in inventory management, logistics coordination, and process improvement to streamline operations. Excel in communication, leadership, and problem-solving, ensuring smooth warehouse operations and team cohesion.
Overview
9
9
years of professional experience
Work History
Warehouse/Forklift Operator
Amazon Fulfillment Associates
Charlotte
09.2021 - 12.2024
(Sit Down+Stand Up)Transferred material and customers orders to packing line for shipment.
Shuttled Pallets from rack to receiving docks
Created and submitted {300+} detailed call logs, ensuring accurate and timely documentation of customer interactions.
Load and unload goods from truck.
Supervised staff to maintain productivity and adherence to safety protocols.
Stacked goods in correct storage bay following active inventory control instructions.
Managed daily warehouse operations to ensure efficient order fulfillment.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Material Handler
Northern Tools
Rock Hill
01.2019 - 09.2021
(Sit-Down/ Order Picker) Pulled customer orders windows, wood, and siding to loading dock for transport
Managed inventory across a national network, handling SKUs to ensure accurate order fulfillment.
Achieved {95%} customer satisfaction rate by mastering product knowledge and offering exceptional service.
Adhere to safe working practices and comply with state, local, and federal regulations to ensure warehouse security and safety
Conducted daily inspection off all materiel handling equipment
Customer Service Rep
CROSS COUNTRY HOME SERVICES
Anderson
02.2016 - 12.2018
Process incoming telephone calls with service providers for claim approval
Ensured clients were kept up to date by including memos with the appropriate invoice
Review and negotiate claim approvals to insure that materials costs and diagnosis are equitable and within the established guidelines and standards
Accurately capture and record claim information into the database