Results-driven professional with expertise in operational leadership, staff training, and conflict resolution. Proven ability to enhance program effectiveness and drive continuous improvement in correctional settings.
Overview
7
7
years of professional experience
Work History
Correctional Program Supervisor
Pasquotank Correctional Institution
Elizabeth City, NC
02.2025 - Current
Supervised daily operations to ensure compliance with institutional policies and procedures.
Developed and implemented training programs to enhance staff performance and operational efficiency.
Coordinated interdisciplinary team meetings to address inmate needs and program outcomes.
Analyzed program effectiveness, recommending improvements based on data-driven insights.
Managed scheduling of programs, optimizing resource allocation for maximum impact.
Facilitated conflict resolution among staff and inmates, maintaining a safe environment.
Casework Counselor
St. Brides Correctional Center
Chesapeake, VA
11.2024 - 08.2025
Developed individualized treatment plans to address inmate behavioral and emotional needs.
Conducted regular assessments to monitor inmate progress and adjust interventions accordingly.
Collaborated with multidisciplinary teams to enhance rehabilitation strategies within the facility.
Implemented evidence-based programs, improving overall inmate engagement in therapeutic activities.
Evaluated program effectiveness through feedback collection and analysis, driving continuous improvement initiatives.
Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.
Human Resources Assistant
City Of Elizabeth City
Elizabeth City, NC
05.2023 - 11.2024
Facilitated onboarding processes for new employees, enhancing integration into organizational culture.
Maintained employee records and databases, ensuring accuracy and compliance with HR policies.
Assisted in recruitment efforts by screening resumes and coordinating interview schedules.
Supported payroll processing by verifying employee hours and resolving discrepancies efficiently.
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Filed paperwork, sorted, and delivered mail and maintained office organization.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Answered and redirected incoming phone calls for office.
Correctional Officer
Pasquotank Correctional Institution
Elizabeth City, NC
03.2021 - 05.2023
Enforced institutional policies to maintain safety and security within correctional facility.
Conducted regular inspections of inmate housing areas to identify potential hazards or contraband.
Monitored inmate behavior, documenting incidents and reporting findings to ensure compliance with regulations.
Implemented crisis intervention techniques to de-escalate volatile situations among inmates effectively.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Paint Associate
Lowes Home Improvment
Elizabeth City, NC
03.2019 - 03.2021
Assisted customers in selecting paint colors and finishes to meet project needs.
Maintained inventory levels of paint supplies and equipment for optimal store operations.
Demonstrated proper mixing techniques for various types of paint to ensure customer satisfaction.
Organized and maintained the paint display area to enhance visibility and accessibility of products.
Trained new associates on store procedures, product knowledge, and customer engagement strategies.
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