Nabor Leal
Holly
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Waiter
Waltonwood Senior Living
07.2021 - Current
- Provided excellent customer service by taking orders, serving food and beverages, and ensuring a positive dining experience for patrons.
- Demonstrated strong communication skills by effectively conveying menu options, specials, and answering customer inquiries.
- Collaborated with kitchen staff to ensure accurate and timely delivery of orders, accommodating special requests and dietary needs.
- Managed multiple tables and ensured smooth flow of service during busy shifts, maintaining composure under high-pressure situations.
Waiter
Glenaire Retirement Community
06.2019 - 07.2021
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
High School Diploma -
Holly Springs High School
Holly Springs, NC06.2023
Skills
- Customer Service: Proven ability to provide exceptional customer service, catering to individual needs and preferences
- Communication: Clear and concise communication skills, both verbal and written, developed through interactions with diverse clientele
- Attention to Detail: Meticulous in taking accurate orders, handling payments, and maintaining cleanliness and presentation standards
- Time Management: Effective at managing time and prioritizing tasks to meet deadlines in fast-paced environments
- Teamwork: Collaborative team player, accustomed to working closely with colleagues to achieve common goals
- Adaptability: Able to quickly adapt to new situations and environments, as evidenced by successfully transitioning from waiter to bank role
Languages
Spanish
Native or Bilingual
Timeline
Waiter
Waltonwood Senior Living
07.2021 - Current
Waiter
Glenaire Retirement Community
06.2019 - 07.2021
High School Diploma -
Holly Springs High School
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