Summary
Overview
Work History
Education
Skills
Timeline
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Myth Davis

Lexington

Summary

Motivated professional with background supporting patient medical needs by verifying insurance, scheduling appointments, and organizing documents. Forward-thinking and resourceful with good interpersonal skills, strong attention to detail and upbeat mentality. Advanced abilities in healthcare billing and scheduling software. Flexible hard worker ready to learn and contribute to team success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Patient Service Representative

Atrium Healthcare
Lexington
01.2025 - Current
  • Scheduled appointments and managed patient records effectively.
  • Answered phone calls and addressed patient inquiries promptly.
  • Verified insurance information for patient eligibility and coverage.
  • Provided support to patients navigating healthcare services efficiently.
  • Maintained cleanliness and organization in the reception area.
  • Verified insurance information, collected payments, and scheduled appointments.
  • Adhered to HIPAA regulations when handling confidential patient information.
  • Assisted with scheduling follow-up appointments according to provider availability.
  • Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
  • Greeted patients upon arrival and directed them to the appropriate area.
  • Informed patients about payment options, billing policies, and procedures related to their visit or procedure.
  • Performed administrative duties such as filing, faxing, photocopying.
  • Ran credit card batches and balanced deposits on daily basis.

Shift Lead

Longhorn Steakhouse
Salisbury
11.2023 - 01.2025
  • Assisted in training new employees on standard procedures and safety protocols.
  • Scheduled breaks and shifts to optimize staff coverage and efficiency.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
  • Provided excellent customer service to all customers.
  • Monitored team workload to prevent burnout and ensure equitable task distribution.

Education

Some College (No Degree) - Nursing

Rowan-Cabarrus Community College
Salisbury, NC

Skills

  • Appointment scheduling
  • Insurance verification
  • Patient documentation
  • Medical billing procedures
  • HIPAA compliance
  • Customer relationship management
  • Team leadership
  • Verbal and written communication
  • Customer service
  • Medical insurance
  • Organizational skills
  • Time management
  • Cash handling
  • Superior customer service

Timeline

Patient Service Representative

Atrium Healthcare
01.2025 - Current

Shift Lead

Longhorn Steakhouse
11.2023 - 01.2025

Some College (No Degree) - Nursing

Rowan-Cabarrus Community College

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Myth Davis