Summary
Overview
Work History
Education
Skills
Timeline
Generic

Myrikal Pernsley

Rocky Mount

Summary

Passionate and experienced Sales Associate with a unique blend of skills in customer service and disability support. Adept at operating POS systems, restocking, cashier duties, inventory management, and maintaining clean, safe workspaces. Renowned for delivering top-notch customer service, swiftly resolving inquiries, and excelling in fast-paced environments with flexible scheduling demands. Dedicated to supporting the daily living needs of individuals with special needs, ensuring a compassionate and inclusive service experience. Proven ability to connect with customers, including those with disabilities and younger adults, fostering a welcoming and supportive atmosphere.

Reliable To-Go Specialist with solid background in food and beverage industry. Displayed ability to maintain accurate order fulfillment, handle special requests efficiently, and provide high-quality customer service. Strong communication skills, time management abilities, and aptitude for multi-tasking showcased in previous roles. Demonstrated impact on enhancing customer satisfaction through prompt and precise order handling.

Overview

3
3
years of professional experience
2025
2025
years of post-secondary education

Work History

To-Go Specialist

Applebees
Rocky Mount
03.2025 - Current

  • Greet guests warmly and assist with inquiries or service needs
  • Build customer loyalty by promoting store credit and rewards programs
  • Work closely with team members to ensure smooth operations and meet sales goals
  • Communicate wait times and ensure a smooth handoff between kitchen staff and guests
  • Provide a friendly, attentive guest experience that encourages return visits
  • Help manage order flow during busy periods while maintaining attention to detail
  • Participate in merchandising, stocking, and store maintenance activities
  • Communicate clearly and contribute to a respectful and efficient work environment

Walmart Associate

Walmart
Rocky Mount
12.2024 - 03.2025

  • Greet customers and assist with locating products
  • Shop for online orders, ensuring accuracy and quality
  • Dispense orders with friendly service and clear communication
  • Maintain a clean, stocked, and safe work area
  • Organize inventory in the backroom for efficient stocking
  • Stock shelves and maintain product presentation
  • Handle transactions accurately at the register
  • Promote loyalty programs and assist with customer questions
  • Resolve concerns with a helpful attitude
  • Support team efforts to drive sales and guest satisfaction

Host

Outback Steakhouse
Rocky Mount
06.2023 - 11.2024

  • Greet guests warmly and make them feel valued upon arrival
  • Manage reservations and maintain an accurate waitlist
  • Escort guests to their tables and provide menus
  • Communicate wait times and seating updates clearly
  • Answer phone calls and assist with inquiries or takeout orders
  • Handle guest complaints professionally and escalate when needed
  • Strong verbal communication and interpersonal skills
  • Friendly, professional, and calm under pressure
  • Ability to multitask and stay organized in a fast-paced environment

Sales Associate

7 Eleven Store
Rocky Mount
02.2022 - 05.2023

  • Greet customers warmly and assist with purchases or inquiries
  • Promote loyalty programs, credit offers, and current promotions
  • Provide product recommendations based on customer needs
  • Issue receipts, calculate change, and balance cash drawer
  • Scan items accurately and ensure correct pricing
  • Maintain a clean and organized checkout area
  • Stock shelves and rotate inventory for freshness and visibility
  • Receive and process deliveries, including unloading trucks

Education

Nash Central High School
Rocky Mount, NC

Skills

  • Team collaboration
  • Problem solving
  • Time management
  • Food service
  • Guest Services
  • Cash handling
  • Organizational skills
  • Phone etiquette
  • Strong multitasking
  • Quick learner
  • Point of sale (POS) system operations
  • Restaurant experience

Timeline

To-Go Specialist

Applebees
03.2025 - Current

Walmart Associate

Walmart
12.2024 - 03.2025

Host

Outback Steakhouse
06.2023 - 11.2024

Sales Associate

7 Eleven Store
02.2022 - 05.2023

Nash Central High School
Myrikal Pernsley