Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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My Ngoc Nguyen

Charlotte

Summary

Dynamic Licensed Nail Technician with a proven track record at Crossover Nail Salon, excelling in customer service and nail artistry. Skilled in appointment scheduling and maintaining a sanitary environment, I fostered a loyal clientele through attentive communication and creative designs, significantly boosting salon revenue while ensuring compliance with state regulations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Licensed Nail Technician

Crossover Nail Salon
07.2023 - 08.2024
  • Maintained a clean and sanitary work environment, ensuring compliance with state regulations and promoting client safety.
  • Accommodated walk-in customers effectively without disrupting pre-scheduled appointments by multitasking between tasks efficiently.
  • Increased salon revenue with exceptional nail artistry skills, offering clients a wide range of creative designs and techniques.
  • Established loyal clientele through excellent customer service, listening attentively to preferences and addressing concerns promptly.

Bank Teller

Arvest Bank
02.2023 - 06.2023
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

Product Demonstrator

Sam's Club
09.2022 - 12.2022
  • Assisted customers in locating items, addressed questions and provided product samples.
  • Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
  • Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.

Education

High School Diploma -

Don Tyson School of Innovation
Springdale
06-2021

Skills

  • Customer service
  • Payment collection
  • Data entry proficiency
  • Document filing
  • Verbal and written communication
  • Phone etiquette

Certification

  • Certified Nail Technician - Arkansas Department of Health Cosmetology Section

Languages

Vietnamese
Native or Bilingual

Timeline

Licensed Nail Technician

Crossover Nail Salon
07.2023 - 08.2024

Bank Teller

Arvest Bank
02.2023 - 06.2023

Product Demonstrator

Sam's Club
09.2022 - 12.2022

High School Diploma -

Don Tyson School of Innovation
My Ngoc Nguyen