Enthusiastic and personable individual with a passion for delivering outstanding customer support. Proven ability to resolve issues quickly and effectively, enhancing overall customer satisfaction. Excellent communication skills and meticulous attention to detail drive positive interactions and outcomes.
Overview
6
6
years of professional experience
Work History
Teacher's Assistant
Milestones School of Achievement
01.2024 - Current
Dedicated and adaptable professional with a background in teaching, and a strong foundation in customer service.
Skilled in communicating effectively with diverse individuals, resolving concerns with empathy and professionalism, and creating positive, supportive environments.
Experienced in managing classrooms, explaining complex concepts clearly, and building trust—skills that translate seamlessly into providing high-quality service and support in client-facing roles.
Provided guidance and emotional support to students, acting as a consistent and approachable point of contact.
Managed sensitive information with discretion and professionalism in all student and family interactions.
Material Handler
Ozark Automotive Distributors
10.2019 - 05.2023
Reliable and hardworking professional with hands-on experience in warehouse operations, including inventory handling, shipping/receiving, and order fulfillment.
Strong background in customer service, with a proven ability to communicate effectively, resolve issues quickly, and maintain a positive attitude in fast-paced environments.
Skilled at working independently or as part of a team to meet tight deadlines, and support operational goals. Provided product information, availability, and ETA updates to internal teams and external customers.
Resolved shipping errors, delays, and inventory discrepancies to ensure customer satisfaction.
Assistant Teacher at Achievement First Charter School North Brooklyn Prep Elementary SchoolAssistant Teacher at Achievement First Charter School North Brooklyn Prep Elementary School