Myiesha Perkins
Tarboro,NC
Summary
Experienced customer service professional with a proven track record in effectively addressing and resolving customer issues. Strong emphasis on team collaboration and achieving positive outcomes. Known for reliability and adaptability, with excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Conduent
09.2024 - Current
- Provided accurate and timely information to customers, resulting in increased customer retention.
- Resolved customer inquiries and issues efficiently.
- Managed a high volume of customer interactions, maintaining a positive and professional attitude.
Direct Support Professional
Skill Creations
04.2023 - Current
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Food Nutrition
UNC Rex Healthcare
08.2018 - 03.2023
- Prepared nutritious meals and ensured timely delivery, increasing patient satisfaction and well-being.
- Maintained kitchen cleanliness and hygiene, enhancing safety and compliance with health standards.
- Provided exceptional customer service in a high-volume environment.
Education
Bachelors - Accounting
Saint Augustine University
Raleigh, NC05.2015
Skills
- Client support
- Effective listening
- Problem-solving skills
- Leadership
- Adaptability
Certification
- CNA
- Notary
Timeline
Customer Service Representative
Conduent
09.2024 - Current
Direct Support Professional
Skill Creations
04.2023 - Current
Food Nutrition
UNC Rex Healthcare
08.2018 - 03.2023
Bachelors - Accounting
Saint Augustine University
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