Mya Mayweather
Charlotte
Summary
Detail-oriented and motivated administrative professional with a background in psychology and over 5 years of experience in client-facing, support, and organizational roles. Skilled in multitasking, scheduling, document preparation, and providing exceptional customer service. Strong written and verbal communicator with a passion for supporting team success and organizational efficiency.
Overview
7
7
years of professional experience
Work History
Registered Behavior Technician
Hopebridge Autism Therapy Center
2024.05 - Current
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Registered Behavior Technician
Butterfly Effects Inc.
2023.08 - 2024.05
- Conducted client support sessions and maintained accurate daily progress notes.
- Collaborated with clinicians to follow structured behavior plans.
- Demonstrated discretion with confidential information and client documentation.
Backroom Associate
HomeGoods
2022.06 - 2022.08
- Managed inventory organization and maintained stockroom efficiency.
- Inspected merchandise and improved backroom productivity by 5%.
- Supported front-end staff during peak hours to ensure smooth store operations.
Personal Shopper
Walmart
2019.01 - 2021.06
- Coordinated and fulfilled online customer orders with 95% accuracy.
- Handled multiple requests simultaneously while maintaining customer satisfaction.
- Provided support in organizing workflow and improving service speed.
Barista
Starbucks
2018.03 - 2018.10
- Delivered personalized service in a fast-paced environment.
- Managed daily prep, supply tracking, and order processing.
- Built rapport with regular customers and collaborated with a high-performing team.
Education
Bachelor of Arts - Psychology
University of North Carolina At Greensboro
Greensboro, NC05.2023
Skills
- Administrative Support
- Microsoft Word & Office Suite
- Customer Service & Client Relations
- Time Management & Multitasking
- Written & Verbal Communication
- Problem Solving & Attention to Detail
- Filing, Data Entry, and Document Handling
- HIPAA requirements
Timeline
Registered Behavior Technician
Hopebridge Autism Therapy Center
2024.05 - Current
Registered Behavior Technician
Butterfly Effects Inc.
2023.08 - 2024.05
Backroom Associate
HomeGoods
2022.06 - 2022.08
Personal Shopper
Walmart
2019.01 - 2021.06
Barista
Starbucks
2018.03 - 2018.10
Bachelor of Arts - Psychology
University of North Carolina At Greensboro