Mya Mayweather
Charlotte
Summary
Detail-oriented and motivated administrative professional with a background in psychology and over 5 years of experience in client-facing, support, and organizational roles. Skilled in multitasking, scheduling, document preparation, and providing exceptional customer service. Strong written and verbal communicator with a passion for supporting team success and organizational efficiency.
Overview
7
7
years of professional experience
Work History
Registered Behavior Technician
Hopebridge Autism Therapy Center
05.2024 - Current
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Registered Behavior Technician
Butterfly Effects Inc.
08.2023 - 05.2024
- Conducted client support sessions and maintained accurate daily progress notes.
- Collaborated with clinicians to follow structured behavior plans.
- Demonstrated discretion with confidential information and client documentation.
Backroom Associate
HomeGoods
06.2022 - 08.2022
- Managed inventory organization and maintained stockroom efficiency.
- Inspected merchandise and improved backroom productivity by 5%.
- Supported front-end staff during peak hours to ensure smooth store operations.
Personal Shopper
Walmart
01.2019 - 06.2021
- Coordinated and fulfilled online customer orders with 95% accuracy.
- Handled multiple requests simultaneously while maintaining customer satisfaction.
- Provided support in organizing workflow and improving service speed.
Barista
Starbucks
03.2018 - 10.2018
- Delivered personalized service in a fast-paced environment.
- Managed daily prep, supply tracking, and order processing.
- Built rapport with regular customers and collaborated with a high-performing team.
Education
Bachelor of Arts - Psychology
University of North Carolina At Greensboro
Greensboro, NC05.2023
Skills
- Administrative Support
- Microsoft Word & Office Suite
- Customer Service & Client Relations
- Time Management & Multitasking
- Written & Verbal Communication
- Problem Solving & Attention to Detail
- Filing, Data Entry, and Document Handling
- HIPAA requirements
Timeline
Registered Behavior Technician
Hopebridge Autism Therapy Center
05.2024 - Current
Registered Behavior Technician
Butterfly Effects Inc.
08.2023 - 05.2024
Backroom Associate
HomeGoods
06.2022 - 08.2022
Personal Shopper
Walmart
01.2019 - 06.2021
Barista
Starbucks
03.2018 - 10.2018
Bachelor of Arts - Psychology
University of North Carolina At Greensboro
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