Mya Hardy
Charlotte
Summary
Experienced healthcare Medical assistant with strong background in telehealth services and patient care. Expertise in remote patient monitoring, and clinical assessments. Known for team collaboration, flexibility with changing needs, and achieving results. Reliable, adaptable, and skilled in effective communication. Problem-solving, and proficient in patient interaction and medical record management.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Atrium Health
Charlotte
10.2024 - 02.2026
- Pre-visit planning with provider and care team.
- Medication administration, including injections.
- Responsible for monitoring inventory and stock medications and equipment specific to the practice setting
- Coordinated patient appointments and managed electronic health records to enhance operational efficiency.
- Assisted healthcare providers during examinations and procedures to improve workflow and patient outcomes.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Certified Medical Assistant
Centerwell Senior Primary Care
01.2023 - 10.2024
- Collaborates closely with the physician and nurses
- Delivers direct patient care dependent on what active certification allows
- Responsible for administration duties in addition to patient care such as refilling medications and calling patients with results.
- Talking with patients to address needs for the call and informing them of lab results
- Educated patients on treatment plans and medication instructions to promote understanding and compliance.
- Called and faxed pharmacies to submit prescriptions and refills, completed prior authorizations.
- Managed approximately 30 and more incoming calls, emails and faxes per day from patients.
Certified Medical Assistant
Carolina Digestive Health Associates
10.2021 - 01.2023
- Assumes responsibility for the orderliness of exam rooms, weighing stations, equipment, and patient areas to maintain a clean and safe environment. Prepares exam rooms, restocks supplies as necessary and disposes of expired supplies.
- Coordinates the timely flow of patients in the office and assists with tasks.
- Conducts patient intake activities including, greeting and escorting patients, identifying patients using two identifiers, assessing vitals, biometric measures, medical history, current symptoms, and medication/allergy reviews at every visit.
- Reports to the provider the patient’s chief complaint, current symptoms and abnormal findings.
- Assists in the collection of specimens of body fluids for laboratory testing. Completes lab requisitions and prepares specimens for pick up.
- Documents medical information appropriately in EHR and communicates with appropriate team members in a timely manner.
Certified Medical Assistant
SunRiver Health, Coram Ny
Coram, Ny
04.2021 - 10.2021
- Completes the rooming process and takes vital signs, vision, and/or hearing tests, record patient data in eCW, (laboratory results, pain level, PEAS, PhQ, Smoke status, etc.) Document reason for visit.
- Perform in-house labs, collect specimens for out-side labs (ex. Pap, cultures, etc.) perform quality control in accordance with organizational protocols.
- Keeps clinical area stocked and in good order. Assures that all dated material is kept current and disposes of outdated supplies.
- Learned basics in all specialties (OB/GYN, Family Medicine, Internal Medicine, Pediatrics, Podiatry, Infectious diseases)
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Coordinated patient appointments and managed electronic health records to enhance operational efficiency.
Direct Care Aide/Medical Coordinator
SCO Family of Services, Coram, Ny
Coram, Ny
11.2016 - 10.2021
- Provide support with daily living to clients with physical, mental, and behavioral disabilities
- Assist clients with bathing, grooming, and feeding
- Schedule doctor’s appointments, and drive them
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses
Medical Assistant Externship
CareMed Primary and Urgent care, Coram NY
Coram, NY
11.2020 - 01.2021
- Performed clinical tasks, such as venipuncture, EKGs, urinalysis, vitals, drug testing, and COVID testing
- Cleaned and stocked examination rooms
- Verified patient information using Electronic Medical Records
- Escorted patients to exam rooms
- Scheduled appointments
Education
Highschool -
Longwood
06-2015
Medical Assistant - undefined
Hunter Business School
MedfordSkills
- HIPAA compliance
- Medical terminology
- Clinical/ Patient documentation
- Patient assessments
- Remote Patient Monitoring
- Telehealth Support
- Schedule coordination
- Medical records oversight
- EHR/EMR(Epic, eClinicalWorks, Athena)
- Patient Communication
Certification
- CMA - Certified Medical Assistant Through NCCT
Timeline
Certified Medical Assistant
Atrium Health
10.2024 - 02.2026
Certified Medical Assistant
Centerwell Senior Primary Care
01.2023 - 10.2024
Certified Medical Assistant
Carolina Digestive Health Associates
10.2021 - 01.2023
Certified Medical Assistant
SunRiver Health, Coram Ny
04.2021 - 10.2021
Medical Assistant Externship
CareMed Primary and Urgent care, Coram NY
11.2020 - 01.2021
Direct Care Aide/Medical Coordinator
SCO Family of Services, Coram, Ny
11.2016 - 10.2021
Medical Assistant - undefined
Hunter Business School
Highschool -
Longwood