Muhammad Afnan
Greensboro
Summary
Proven leader and adept problem-solver, I excelled as a Shift Manager at Panera Bread, enhancing team performance and customer satisfaction through effective training and mentoring. Skilled in cash handling and fostering a positive work environment, I significantly improved workplace morale and efficiency. My approach prioritizes quality assurance and exceptional service, aligning with key employer needs.
Overview
3
3
years of professional experience
Work History
Shift Manager
Panera Bread
01.2022 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Enhanced team cohesion through effective instruction on job-specific responsibilities.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Encouraged positive engagement among staff members to boost workplace morale.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
High School Diploma - Dental Hygiene
Western Guilford High School
Greensboro, NCSkills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Accurate money handling
- Staff motivation
- Workplace safety
- Opening and closing procedures
- Handling customer complaints
- Training and mentoring
Languages
Urdu
Native or Bilingual
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Spanish
Limited Working
Arabic
Limited Working
Timeline
Shift Manager
Panera Bread
01.2022 - Current
High School Diploma - Dental Hygiene
Western Guilford High School
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