Summary
Overview
Work History
Education
Skills
Personal and Professional Involvement and Achievement
Timeline
Generic

Moyer "Jay" Smith, Jr

Charlotte

Summary

Operations professional with proven ability to drive efficiency and optimize processes. Skilled in strategic planning, resource management, and continuous improvement. Strong focus on team collaboration and achieving results. Adaptable, reliable, and capable of leading initiatives to meet changing business needs.

Overview

37
37
years of professional experience

Work History

Variable Operations Director for South Region

Mills Auto Group
02.2024 - Current
  • Manage variable operations for 18 stores in NC, SC and Louisiana
  • Set up structure and process as this is a new position for Mills Auto Group
  • Work with GM's and Sales Managers to maximize all aspects of variable operations
  • Specific focus on pre-owned operations improvement


General Manager

Parks Luxury Roanoke
06.2022 - 02.2024
  • Company Overview: (Acura, Audi, BMW)
  • Hired to assist in purchase of these 3 stores for Parks
  • Involved in complete Buy-Sell process and Manufacturer approvals
  • Got stores set up and running, including a brand new BMW facility added to property with existing Acura and Audi showrooms
  • Set store record for Audi sales volume
  • Improved sales with all brands
  • Hired and trained new staff

General Manager

AutoNation Ford Littleton
01.2019 - 06.2022

Hired to stabilize and improve operations of a store that had 5 different General Managers in previous 2 years

  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

Executive General Manager

Flow GM Auto Center
10.2017 - 01.2019
  • Executive General Manager for Chevrolet Buick GMC Cadillac Lotus

General Manager

Parks Automotive
03.2015 - 09.2017
  • General manager of Parks Chevrolet Kernersville, Parks Mazda High Point
  • Also COO for Parks Automotive with focus on Pre-owned growth, Finance and Insurance optimization and Culture Building
  • Named Executive General Manager of Huntersville location in January of 2016

General Manager of Operations

Williams/Folger Automotive
12.2013 - 02.2015
  • C.O.O. for Williams 4 dealerhips
  • GM of the Buick GMC store while also overseeing 2 Kia stores and a Subaru store
  • Stabilized and improved operations at all stores


General Manager

Flow Buick GMC Land Rover Jaguar Mazda
01.2012 - 12.2013

General Manager

Crossroads Automotive
03.2011 - 12.2011
  • General Manager of both locations
  • Volvo/Mercedes Benz/Jaguar/Land Rover/Infiniti Roanoke
  • Mercedes Benz/BMW/Volvo/Lincoln Lynchburg

General Manager

Cadillac of South Charlotte
04.2010 - 03.2011
  • Company Overview: (Sonic Automotive)
  • (Sonic Automotive)

General Manager

Schaeffer BMW
04.2009 - 04.2010

General Manager/Partner

Flow BMW MINI
01.1988 - 04.2009

Education

Leadership at the Peak -

Center for Creative Leadership
01.2003

UNC-Chapel Hill
01.1985

High School -

Episcopal High School
01.1981

Skills

  • Operational excellence
  • Standard operating procedures
  • Staff management
  • Staff training and development

Personal and Professional Involvement and Achievement

JD Power Dealer of Excellence all 3 Yrs at AutoNation Ford


BMW Center of Excellence 8 of last 10 yrs at Flow BMW


Awarded first MINI franchise in NC(Winston-Salem)


Awarded MINI franchise in Raleigh, NC


BMW Dealer Forum


BMW Advanced Product Committee


BMW Added Value Committee


Market Area Chairman


BMW Alternate Dispute Resolution Mediator


MINI Dealer Council/Chairman 2008-2009


Winston Salem Arts Council(Small Business Division Chairman, Regional Artist Project Chairman)


United Way Volunteer


NC Shakespeare Festival(Treasurer, Trustee)


UNC Board of Visitors


Youth Lacrosse Coach

Timeline

Variable Operations Director for South Region

Mills Auto Group
02.2024 - Current

General Manager

Parks Luxury Roanoke
06.2022 - 02.2024

General Manager

AutoNation Ford Littleton
01.2019 - 06.2022

Executive General Manager

Flow GM Auto Center
10.2017 - 01.2019

General Manager

Parks Automotive
03.2015 - 09.2017

General Manager of Operations

Williams/Folger Automotive
12.2013 - 02.2015

General Manager

Flow Buick GMC Land Rover Jaguar Mazda
01.2012 - 12.2013

General Manager

Crossroads Automotive
03.2011 - 12.2011

General Manager

Cadillac of South Charlotte
04.2010 - 03.2011

General Manager

Schaeffer BMW
04.2009 - 04.2010

General Manager/Partner

Flow BMW MINI
01.1988 - 04.2009

UNC-Chapel Hill

High School -

Episcopal High School

Leadership at the Peak -

Center for Creative Leadership
Moyer "Jay" Smith, Jr