Morgan Saine
Mooresville
Summary
Entry level medical coder eager to use a solid understanding of coding guidelines and attention to detail to support a healthcare team. Committed to improving patient care through accurate documentation, while continuously expanding expertise in the medical coding field.
Overview
8
8
years of professional experience
Work History
Patient Service Representative
Mooresville Pediatric Dentistry
Mooresville
01.2025 - Current
- Greeted patients and families with a warm and friendly demeanor.
- Scheduled appointments efficiently using practice management software.
- Verified patient insurance information.
- Informed patients about payment options, billing policies, and procedures related to their visit.
- Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.
- Scanned completed forms, identification cards, and insurance cards, maintaining the patient electronic folder.
- Adhered to HIPAA regulations when handling confidential patient information.
- Handled high volume of incoming calls, providing exceptional customer service to patients and families.
- Collaborated with dental staff to ensure smooth patient flow during visits.
Store Team Member
Fresh Market Produce
Hickory
03.2022 - 12.2024
- Assisted customers with product inquiries and selections.
- Maintained cleanliness and orderliness of the store environment.
- Operated cash register and processed customer transactions accurately.
- Monitored inventory levels and reported restocking needs to management.
- Maintained records related to sales for store management.
Team Member
Chick-fil-A
Viewmont
07.2017 - 12.2021
- Participated in team meetings to discuss strategies for improvement.
- Trained new team members using approved training information.
- Operated cash registers to process payments from customers.
- Efficiently satisfy customers with their needs.
Education
Diploma - Certified Professional Coder (CPC)
American Academy of Professional Coders
12-2025
Associate of Applied Science -
Western Piedmont Community College
Morganton, NC05-2024
Ceritification - Dental Assisting
Lake Norman Dental Assisting
Mooresville, NC12-2019
Skills
- ICD-10-CM, CPT/HCPS Level II
- Medical terminology & anatomy
- Knowledge of coding guidelines
- Payment processing
- Patient check-in/check-out/scheduling
- Insurance verification
- Electronic records management
- HIPAA compliance
- Customer relationship management
Timeline
Patient Service Representative
Mooresville Pediatric Dentistry
01.2025 - Current
Store Team Member
Fresh Market Produce
03.2022 - 12.2024
Team Member
Chick-fil-A
07.2017 - 12.2021
Diploma - Certified Professional Coder (CPC)
American Academy of Professional Coders
Associate of Applied Science -
Western Piedmont Community College
Ceritification - Dental Assisting
Lake Norman Dental Assisting