Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Hunter

Raleigh

Summary

Dynamic professional with a proven track record in customer service and conflict resolution at Kings Bowling. Demonstrates adaptability and critical thinking in fast-paced environments, ensuring positive guest experiences while managing tasks efficiently. Committed to enhancing customer satisfaction through effective communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Host

Kings Bowling
Raleigh
07.2024 - Current
  • Greeted guests upon arrival and presented menus promptly.
  • Resolved customer conflicts effectively to maintain positive experiences.
  • Provided accurate wait times and monitored waiting lists for efficiency.
  • Answered inquiries regarding menu offerings, restaurant services, and promotions.
  • Checked identification for guests appearing under age 21 to ensure compliance.

McAllister's

Cashier
01.2023 - 12.2023
  • Resolved customer problems and complaints.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Mc Donald’s

Order Taker
10.2021 - 11.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.

Food Lion

Cashier
02.2021 - 09.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Managed multiple tasks and met time-sensitive deadlines.

Education

Associate of Applied Science - Engineering (Pre-Engineering)

Wake Technical Community College
Raleigh, NC
05.2026

Skills

  • Positive attitude and teamwork
  • Customer service excellence
  • Problem-solving and decision-making
  • Adaptability and flexibility
  • Computer proficiency
  • Critical thinking skills
  • Active listening

Timeline

Host

Kings Bowling
07.2024 - Current

McAllister's

Cashier
01.2023 - 12.2023

Mc Donald’s

Order Taker
10.2021 - 11.2022

Food Lion

Cashier
02.2021 - 09.2021

Associate of Applied Science - Engineering (Pre-Engineering)

Wake Technical Community College

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Morgan Hunter