Summary
Overview
Work History
Education
Skills
Timeline
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Morgan Cason

Charlotte

Summary

Dynamic professional with a proven track record at The Yard Milkshake Bar, excelling in customer service and cash handling accuracy. Skilled in training and mentoring team members, I foster a positive work environment while ensuring efficient operations and inventory management, leading to enhanced customer satisfaction and loyalty.

Overview

2026
2026
years of professional experience

Work History

Keyholder

The Yard Milkshake Bar
  • Managed daily operations, ensuring efficient customer service and product availability.
  • Trained and mentored team members on store policies and procedures.
  • Oversaw cash handling processes, maintaining accuracy in financial transactions.
  • Assisted in inventory management, tracking stock levels to prevent shortages.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.

Delivery Driver

Insomnia Cookies
Charlotte, NC
03.2025 - 09.2025
  • Delivered orders efficiently, ensuring timely arrival and customer satisfaction.
  • Operated delivery vehicle in compliance with safety regulations and company policies.
  • Managed inventory during deliveries, verifying order accuracy and product quality.
  • Communicated effectively with customers regarding delivery status and any potential delays.

Crew Member

Jackson Cafeteria
Gastonia
03.2020 - 03.2021

Processed customer orders efficiently. Managed phone orders with attention to detail. Assisted in food preparation and service.

Education

High School Diploma -

Gaston College
Dallas, NC

Skills

  • Customer service
  • Cash handling
  • Cash handling accuracy
  • Training and mentoring
  • Workplace safety
  • Store maintenance
  • Inventory monitoring

Timeline

Delivery Driver

Insomnia Cookies
03.2025 - 09.2025

Crew Member

Jackson Cafeteria
03.2020 - 03.2021

Keyholder

The Yard Milkshake Bar

High School Diploma -

Gaston College
Morgan Cason