Morgan Brock
Chinquapin
Summary
Compassionate AEMT with a strong foundation in patient assessment and customer service. Demonstrated ability to train new staff and enhance team collaboration, ensuring efficient emergency response and high-quality patient care. Proactive professional with experience executing quality care in high-pressure situations. Deep knowledge of emergency medicine with outstanding team communication skills. Proudly demonstrated commitment, compassion, and reasoned thinking while performing tasks rapidly.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Advanced Emergency Medical Technician
Duplin County Ems
Kenansville
01.2023 - Current
- Assessed patient conditions during emergency calls to determine care requirements.
- Administered medical treatments and medications as per established protocols.
- Managed equipment and supplies to ensure readiness for emergency responses.
- Documented patient information and treatment details accurately in reports.
- Trained new EMT staff on protocols and emergency response procedures.
- Communicated effectively with patients and families to provide reassurance and information.
- Maintained cleanliness and organization of ambulances and medical equipment.
- Communicated effectively with patients to provide emotional support and reassurance during crisis situations.
- Participated in Quality Improvement activities related to EMS operations.
- Attended continuing education courses in order to stay current on new developments in emergency medicine.
Cashier
Realo Discount Drugs
Beulaville
08.2022 - 01.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions efficiently at Realo Discount Drugs.
- Maintained accurate cash drawer and balanced registers daily.
- Provided exceptional customer service in a fast-paced environment.
- Assisted customers with product inquiries and recommendations.
- Greeted customers and answered any questions they had about the store's products and services.
- Handled returns and exchanges following company policies.
- Managed inventory by restocking shelves and organizing merchandise.
- Collaborated with team members to ensure smooth operations.
Education
High School Diploma -
East Duplin Highschool
Beulaville, NC05-2019
Some College (No Degree) - Emergency Medicine
James Sprunt Community College
Kenansville, NCSkills
- Patient assessment and emergency treatment
- Medical documentation and reporting
- Equipment management and quality improvement
- Crisis communication and effective interaction
- Attention to detail and calmness under pressure
- Team collaboration
- Time management
- Customer service
- Customer relationship management
- Cash management
- Product knowledge
Certification
- CPR and first aid
- EMT basic, nationally registered
- Advanced Emergency Medical Technician
- advanced cardiac life support
- mental health resilience officer
- pediatric advanced life support
Timeline
Advanced Emergency Medical Technician
Duplin County Ems
01.2023 - Current
Cashier
Realo Discount Drugs
08.2022 - 01.2023
High School Diploma -
East Duplin Highschool
Some College (No Degree) - Emergency Medicine
James Sprunt Community College