Morgan Britt
Fayetteville
Summary
Dynamic and reliable professional with extensive experience in food service and bakery operations, notably at Superior Bakery. Skilled in cake decorating and customer engagement, I excel in creating visually appealing displays and fostering warm relationships with patrons. Committed to maintaining high sanitation standards while delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Bakery Assistant
Superior Bakery
07.2024 - Current
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
- Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
Server/ Food Prep
Fergusons
04.2024 - 06.2024
Sales Associate
PostNet
05.2023 - 04.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Piggly Wiggly Supermarket
04.2023 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Baker’s Assistant
Copain
01.2023 - 03.2023
- Complied with health and safety codes to protect staff and customers.
- Managed customer service operations, including taking orders and resolving complaints.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Operated and maintained bakery equipment, including ovens and mixers.
- Cleaned and maintained kitchen equipment and oven.
Server/ Food Prep
Fergusons
03.2022 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Bussed and reset tables to keep dining room and work areas clean.
Baker’s Assistant
Blue Pineapple Bakery
05.2021 - 02.2022
- Complied with health and safety codes to protect staff and customers.
- Managed customer service operations, including taking orders and resolving complaints.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Created appealing displays to showcase products in bakery.
- Operated cash registers and processed payments accurately.
Education
Baking And Pastry Arts - Baking And Pastry
Johnson And Wales University
Charlotte, NC05.2021
High School Diploma -
Saint Pauls High School
Saint Pauls, NC06.2019
Skills
- Punctuality
- Display setup
- Recipe following
- Product packaging
- Sanitation practices
- Cake decorating
- Order taking
- Punctual and reliable
- Friendly and outgoing
- Verbal and written communication
Timeline
Bakery Assistant
Superior Bakery
07.2024 - Current
Server/ Food Prep
Fergusons
04.2024 - 06.2024
Sales Associate
PostNet
05.2023 - 04.2024
Cashier
Piggly Wiggly Supermarket
04.2023 - 05.2023
Baker’s Assistant
Copain
01.2023 - 03.2023
Server/ Food Prep
Fergusons
03.2022 - 12.2022
Baker’s Assistant
Blue Pineapple Bakery
05.2021 - 02.2022
Baking And Pastry Arts - Baking And Pastry
Johnson And Wales University
High School Diploma -
Saint Pauls High School
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