Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Morgan Allen

Waxhaw

Summary

Dynamic Assistant Manager at Aquatech with a proven track record in enhancing customer satisfaction and fostering team motivation. Skilled in money handling and decision-making, I successfully improved operational efficiency and generated repeat business through exceptional service. Committed to creating a safe and engaging environment for all patrons.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Aquatech
05.2024 - 09.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations at the public swimming area.
  • Maintained a clean, safe, and organized recreational pool environment to enhance the residents' experience and ensured the safety of all patrons.
  • Developed strong working relationships with staff, fostering a positive work environment, where I was promoted to assistant manager.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Volunteer

Coach Dustin Allen Track Camp
07.2022 - 07.2024
  • Assisted with special events and programs for kids ages 5-14.
  • Maintained clean, neat, and operational facilities to serve program needs during the duration of the camp.
  • Supported engaging, fun, and smooth-running track events by helping with organization and planning.
  • Mentored new volunteers, fostering a supportive and inclusive team environment.
  • Used strong interpersonal communication skills to convey information to others.

Education

High School Diploma -

Cuthbertson High School
Waxhaw, NC
06-2026

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Time management
  • Team motivation
  • Staff training and development
  • Customer relations

Accomplishments

  • Supervised team of 6 staff members.
  • Achieved a promotion to a management position through effectively helping with maintaining the efficiency of the swimming area.

Timeline

Assistant Manager

Aquatech
05.2024 - 09.2024

Volunteer

Coach Dustin Allen Track Camp
07.2022 - 07.2024

High School Diploma -

Cuthbertson High School

Similar Profiles

CREATE PROFILE
Morgan Allen