Montasia Mayo
Greensboro
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Accounts Receivable Accountant
Saf Gard
Greensboro
02.2023 - Current
- Developed strategies for improving collection rates while maintaining strong relationships with clients.
- Created and maintained accurate records of all invoices, payments, credits and deductions.
- Processed customer payments and applied them to the appropriate accounts receivable ledger.
- Performed periodic audits of invoices to ensure accuracy of charges billed to customers.
- Monitored customer accounts for non-payment or late payments.
- Prepared monthly statements for customers showing amount due and payment history.
Insurance Broker
Omni Health
Charlotte
08.2020 - 01.2023
- Reviewed policy documents for accuracy prior to issuing them to clients.
- Served as a point of contact for customers throughout the life cycle of their policies.
- Monitored the performance of existing accounts, including renewals and cancellations.
- Developed insurance policies and programs to meet customer needs.
- Conducted market research to identify competitive rates for clients.
Education
High School Diploma -
George Washington High School
Danville, VA05-2018
Skills
- Accounts receivable management
- Invoice processing
- Payment application
- Financial reporting
- Credit management
- Data entry accuracy
- Problem solving
- Time management
- Attention to detail
- Effective communication
- Debt collection
- Customer account management
- Professionalism
Timeline
Accounts Receivable Accountant
Saf Gard
02.2023 - Current
Insurance Broker
Omni Health
08.2020 - 01.2023
High School Diploma -
George Washington High School
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