Montanna Checketts
Sanford
Summary
Motivated professional with experience in cash handling, merchandise stocking, and customer service. Demonstrates reliability, strong organizational skills, and punctuality. Thrives in team-oriented environments, contributing effectively to collaborative efforts.
Overview
7
7
years of professional experience
Work History
Universal Banker
TRUIST
Sanford
07.2024 - Current
- Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
- Assisted customers with account inquiries and processed transactions to facilitate seamless banking experiences.
- Resolved customer complaints promptly and effectively, enhancing overall customer satisfaction and loyalty.
- Managed cash transactions and maintained accurate deposit records, ensuring compliance and security.
- Educated clients on banking products and services offered by TRUIST.
- Utilized banking software to process transactions and track account activity.
- Assisted clients in setting up online banking services, enhancing accessibility and convenience.
- Confirmed customer identity through valid identification documents at the bank's counter. through driver's license or other forms of identification.
- Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
Teacher/Floater
Grace Christian Child Development Center
Sanford
10.2022 - 07.2024
- Supervised and engaged children in activities to foster learning and development.
- Proactively monitored behaviors and tracked student movements, safety hazards, and visitors to keep students safe inside and outside classrooms.
- Established positive relationships with students, parents, fellow teachers, and school administrators.
- Supported teachers in lesson preparation and curriculum implementation to enhance educational experiences.
- Monitored children's play activities to identify learning opportunities and behavioral issues.
- Led group activities during circle time to encourage social interaction and learning., free play, outside play, and learning and developmental activities.
- Read stories to children and taught painting, drawing, and crafts.
- Maintained daily records of individual activities, behaviors, meals, and naps.
- Updated parents and guardians on children's daily activities, behaviors, and challenges to maintain open communication.
Lead Teacher
Childcare Network
Sanford
08.2022 - 10.2022
- Proactively monitored behaviors and tracked student movements, safety hazards, and visitors to keep students safe inside and outside classrooms.
- Maintained classroom order by outlining clear expectations and reinforcing positive behaviors, contributing to a supportive learning environment.
- Supervised circle time, free play, and developmental activities to enhance student engagement and learning.
- Supervised students during various activities to ensure safety and adherence to rules. and enforcing discipline during all Head Start activities.
- Assisted and supervised children throughout daily activities, ensuring a safe and nurturing environment. throughout the school day.
- Sanitized toys and play equipment to ensure daily safety and cleanliness.
- Taught students about basic concepts like shapes, numbers, and letters.
Teaching Assistant
Children Courtyard
Carthage
01.2022 - 07.2022
- Supervised and engaged with children in activities to foster development and learning.
- Proactively monitored behaviors and tracked student movements, safety hazards, and visitors to keep students safe inside and outside classrooms.
- Established positive relationships with students, parents, fellow teachers, and school administrators.
- Assisted teachers with lesson preparation and curriculum implementation.
- Monitored children's play activities to identify additional learning opportunities or behavioral issues.
- Maintained daily records of individual activities, behaviors, meals, and naps to track progress and ensure well-being.
- Oversaw circle time activities to promote social interaction and engagement among children., free play, outside play, and learning and developmental activities.
- Read stories to children and taught painting, drawing, and crafts.
- Communicated with parents and guardians regarding daily activities, behaviors, and concerns to build trust and support student development.
Cashier/Part-time
Food Lion
Sanford
10.2021 - 01.2022
- Operated cash register to process customer transactions and handle payments.
- Collected credit card, cash, and check payments and dispensed change for cash transactions.
- Delivered customer service by addressing inquiries and resolving issues to enhance customer satisfaction.
- Compiled transaction reports and welcomed customers upon entry and exit to promote a positive shopping experience.
- Verified identification for age compliance, preventing sales of alcohol and tobacco to underage customers.
Cashier/Customer Service/ Full-time
Fastee Mart
Sanford
03.2021 - 10.2021
- Processed transactions at cash register with efficiency and accuracy, ensuring smooth customer experiences.
- Collected credit card, cash, and check payments while accurately dispensing change, contributing to customer satisfaction.
- Provided customer service by addressing inquiries and resolving issues.
- Maintained accurate transaction reports and greeted customers upon entry and exit, fostering a welcoming environment.
- Checked identification for proof of age and refused alcohol and tobacco sales to underage customers.
- Used cash registers and POS systems to request and record customer orders and compute bills.
Waitress/Full-time
Dodge City Steakhouse
Sanford
08.2020 - 03.2021
- Greeted new customers, discussed specials, took drink orders, and built immediate positive connections with guests.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Streamlined order efficiency and accuracy through effective communication with kitchen staff, leading to numerous customer recommendations.
- Addressed guest and employee complaints to ensure complete customer satisfaction and support workforce effectiveness.
- Completed opening, closing, and shift change duties to keep the restaurant working efficiently and the teams ready to meet customer needs.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Verified identification to enforce age regulations for serving alcoholic beverages. to enforce age regulations for alcoholic beverages.
- Prepared beverages and filled food orders for customers.
- Inspected dishes and utensils for cleanliness, sending them back to be rewashed.
Cashier / Part-time
Dollar Tree
Cameron
11.2019 - 08.2020
- Managed cash register transactions and handled customer payments accurately.
- Assisted customers with inquiries and resolved issues to improve satisfaction and loyalty.
- Trained staff in sales, service, and inventory management to enhance team capabilities.
- Stocked shelves and managed plan-o-grams.
- Opening and closing procedures
- Receiving, ordering, and shipment trained
Education
Bachelor of Science Degree - Psychology Major, Sociology Minor
University of North Georgia
05-2020
High School Diploma -
North Forsyth High School
Cumming, GA01-2015
Skills
- Core Banking Systems
- Cash Transaction Handling
- Deposit Management
- Funds Transfer Processing
- Digital Payment Processing
- Check Clearing Procedures
- Cash Reconciliation
- Payment Solutions
- Transaction Accuracy
- Branch Efficiency Management
- Effective Client Communication
- Customer support
- Collaboration and Teamwork
- Punctuality
- Transaction Accuracy
- Core Banking Systems
Timeline
Universal Banker
TRUIST
07.2024 - Current
Teacher/Floater
Grace Christian Child Development Center
10.2022 - 07.2024
Lead Teacher
Childcare Network
08.2022 - 10.2022
Teaching Assistant
Children Courtyard
01.2022 - 07.2022
Cashier/Part-time
Food Lion
10.2021 - 01.2022
Cashier/Customer Service/ Full-time
Fastee Mart
03.2021 - 10.2021
Waitress/Full-time
Dodge City Steakhouse
08.2020 - 03.2021
Cashier / Part-time
Dollar Tree
11.2019 - 08.2020
Bachelor of Science Degree - Psychology Major, Sociology Minor
University of North Georgia
High School Diploma -
North Forsyth High School