Monique Brewer
Mount Holly
Summary
Dedicated professional with a strong background in industrial cleaning and customer service. Skilled in facility inspection and surface restoration, consistently resolving issues to enhance operational efficiency and maintain high standards of safety.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Industrial Cleaner
MPW Industrial Services
Mount Holly
02.2024 - 01.2025
- Operated cleaning equipment to maintain industrial facility cleanliness.
- Followed safety protocols to ensure a secure working environment.
- Removed hazardous waste materials following company guidelines.
- Inspected areas for cleanliness and reported issues to supervisors.
- Worked around in-operation machinery and with disassembled machinery to remove build-up and restore surfaces to desired cleanliness.
Delivery Driver
Amazon
Concord
03.2023 - 01.2024
- Navigated designated routes to deliver packages on time and safely.
- Loaded and unloaded parcels efficiently using company delivery vehicles.
- Operated handheld devices for tracking deliveries and obtaining customer signatures.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Drive-Thru Cashier
McDonald's Restaurant
Mount Holly
03.2012 - 11.2019
- Handled customer orders efficiently at high-volume drive-thru window.
- Operated cash register, processed payments, and provided change accurately.
- Assisted customers with menu inquiries and recommended products as needed.
- Trained new employees on cash handling procedures and service standards.
- Resolved customer concerns quickly to maintain satisfaction during busy periods.
Education
High School Diploma -
Central Piedmont Community College
Charlotte, NC02-2016
Skills
- Equipment operation
- Hazardous waste management
- Surface restoration
- Facility inspection
- Employee training
- Biohazard cleanup
- Strong work ethic
- Team building
Languages
Spanish
Limited
French
Limited
Certification
- Forklift Certified
Timeline
Industrial Cleaner
MPW Industrial Services
02.2024 - 01.2025
Delivery Driver
Amazon
03.2023 - 01.2024
Drive-Thru Cashier
McDonald's Restaurant
03.2012 - 11.2019
High School Diploma -
Central Piedmont Community College