Monica Romero
Thomasville
Summary
Hardworking Package Handler with years in package handling. Productive working independently and using appropriate judgment. Well-equipped at loading and unloading packages quickly and efficiently and moving products by hand or with basic material handling equipment. Excellent interpersonal, organizational and time management abilities.
Overview
6
6
years of professional experience
Work History
Package Handler
FedEx Local
08.2024 - Current
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Used hand scanner.
- Supported quality control efforts, inspecting packages for damage and ensuring proper handling to maintain integrity.
Package Handler
FedEx Ground
10.2023 - 08.2024
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Grocery Stocker
Walmart
01.2023 - 07.2023
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Answered customer questions and provided detailed product information.
- Facilitated timely product rotation, ensuring freshness and minimizing waste.
Personal Shopper
Instacart
06.2021 - 01.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Package Handler
UPS Ground
12.2018 - 05.2021
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Contributed to reduction in workplace injuries, following strict adherence to lifting techniques and safety gear usage.
- Assembled, sealed, and loaded packages.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
Education
GED -
GTCC High Point Campus
901 S. Main Street High Point05-2021
Skills
- Team collaboration
- Warehouse safety
- Package unloading
- Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Package Handler
FedEx Local
08.2024 - Current
Package Handler
FedEx Ground
10.2023 - 08.2024
Grocery Stocker
Walmart
01.2023 - 07.2023
Personal Shopper
Instacart
06.2021 - 01.2023
Package Handler
UPS Ground
12.2018 - 05.2021
GED -
GTCC High Point Campus
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