Summary
Overview
Work History
Education
Skills
Timeline
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James Powell

Charlotte

Summary

Professional production specialist with strong focus on team collaboration and achieving results. Skilled in overseeing production processes, optimizing workflows, and ensuring quality standards. Reliable and adaptable, effectively managing resources and fostering productive work environment. Expertise in safety protocols, inventory management, and process improvement.

Overview

9
9
years of professional experience

Work History

Production Supervisor

Baxter
11.2022 - Current
  • Created an inclusive work culture that encouraged collaboration and open communication among staff members at all levels within the organization.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Provided an encouraging mindset of continuous improvement and involvement for a positive working environment.
  • Facilitate and verify appropriate training for employees in various areas, including but not limited to( GMP, Safety, and soft skills)
  • Submit and/or maintain and distribute reports related to procedures, work instructions, safety, operations, product documentation, and SOP's
  • Ensure compliance with all GMP rules, product documentation, specifications, SOP's and FDA requirements.
  • Evaluated team member performance regularly to identify and resolve productivity concerns.
  • Learned and applied rigorous quality standards, and Current Good Manufacturing Practices(cGMP)
  • Conducted root cause analysis on production issues for prompt resolution, minimizing negative impacts on output rates.


Operations Manager

FedEx
09.2021 - 11.2022
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding, and training of new hires to fulfill business requirements.
  • Lead daily employee and/ or planning meetings to ensure workforce communication and understanding of operational updates and daily goals. Includes communication and public speaking to small or large audiences on a regular basis.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.

Area Operations Manager

Germblast
10.2019 - 08.2021
  • Enhanced customer satisfaction through focused staff training and regular performance evaluations.
  • Boosted team morale and productivity by fostering a positive work environment and offering regular feedback.
  • Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
  • Improved overall operational efficiency by streamlining processes and implementing new systems.
  • Oversee entire production facility, ensuring quality and production speeds that meet benchmarks for various clients.
  • Coordinate staff schedules, training, and onboarding.
  • Devised and executed training plans for new and existing staff to support competency and compliance.
  • Traveled to over 10 locations per week to monitor and analyze performance data, identifying areas of improvement and developing corrective action plans.
  • Interacted well with customers to build connections and nurture relationships.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Assistant Manager

Walmart
04.2017 - 07.2019
  • Supervised day-to-day operations to meet performance, quality, and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Provided supervision and development opportunities for hourly associates in assigned areas.
  • Trained 100+ workers in use of new forms,reports, procedures or equipment, according to organizational policy.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
  • Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.

Department Manager

Walmart Academy
04.2016 - 07.2017
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Implemented specific training program standards
  • Analyze training needs to develop new training programs or modify and improve existing programs
  • Conduct orientation sessions and arrange on-the-job training for new hires
  • Confer with management colleagues and conduct surveys to identify new trainings needs based on projected production process, changes and other factors.


Education

Bachelor of Science - Sociology Minor in Social Work

Fayetteville State University
Fayetteville, NC
12-2003

Skills

  • Highly adaptable, flexible professional who embraces teamwork, good work ethics
  • Quality control
  • Training and mentoring
  • Operations management
  • Process documentation
  • Team collaboration and leadership
  • Staff supervision
  • Coordinating daily operations
  • Conflict resolution
  • Safety management

Timeline

Production Supervisor

Baxter
11.2022 - Current

Operations Manager

FedEx
09.2021 - 11.2022

Area Operations Manager

Germblast
10.2019 - 08.2021

Assistant Manager

Walmart
04.2017 - 07.2019

Department Manager

Walmart Academy
04.2016 - 07.2017

Bachelor of Science - Sociology Minor in Social Work

Fayetteville State University

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