Monaca Johnson
Pleasant Garden
Summary
Strategic-thinking project manager with several years of experience in budgeting and forecasting and risk management. Strong problem solver and communication skills. Versed in working as a team player and working independently. Strong leadership skills and effective adaptive team leading by example, in turn, inspiring peak performance. Observant and resourceful professional dedicated to delivering project objectives within stipulated time, resource and budget constraints. Outstanding collaborator comfortable working with others in executing projects to achieve company objectives.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Computer Science /Cybersecurity Teacher
Guilford County Schools
09.2022 - Current
- Managed Classroom and developed lesson plans according to curriculum and deliver classroom lessons in computer programing and Microsoft applications usage.
- Assess & coach individual students with real-world computer constraint projects, graduation requirements and maintain student progress records.
- Prepare learning materials, foster students' computer problem-solving utilizing a trial-and-error approach, and educate students in design application and computer-aided drafting fundamentals.
- Ability to provide instruction that reflects multiple perspectives and multicultural education.
- Conduct academic discussions to ensure proper students' engagement in learning activities and facilitate student's knowledge in connecting science, math, and technological principles to everyday life.
- Provide support and guidance, engage students to meet individual academic needs, and regularly submit students' progress feedback.
Computer Science Teacher
Triad Math and Science Academy
01.2019 - 03.2022
Computer| Life Skills Teacher/ CTE
Daystar Day School Program
Greensboro
09.2010 - 12.2019
- Lead classroom instruction in computer programing, python, and Microsoft usage.
- Instructed students in design application and computer-aided drafting fundamentals.
- Assigned real-world computer constraint projects to individual students.
- Promoted trial-and-error approach to student computer problem-solving.
- Promoted student knowledge in connecting science math and technological principles to everyday life, teach daily living skills, and community integration.
- Provided student progress feedback on a regular basis.
- Employed WMS database upgrading to add new products to the system and operated business application LPS2000, Chain Link, SAP efficiently; adjusted applications to serve new purposes and optimize workflow.
- Processed reports and documents and conducted flow chart's system revise on design procedures, test procedures, and quality standards.
Project Manager
A+ Care Network
07.2002 - 09.2014
- Managed project timelines and resource allocation for multiple initiatives.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Provided guidance to team members regarding tasks assigned to them.
- Managed multiple projects with competing deadlines simultaneously.
- Coordinated all medical case management activities in compliance with required guidelines, including teaching coping skills and life strategies to overcome substance abuse issues and liaising between guardians, consumers, providers, and networks.
- Responsible for increasing sales of home health care products and services by 40%.Implementing new treatment protocols
- Developing and deploying new medical technologies, such as AI for diagnostics
- Streamlining care processes to improve patient experiences
- Managing health and medical research projects
- Coordinating emergency preparedness plans
- Upgrading IT infrastructure
- Met with networks, providers and organizations to collaborate services and sales to ensure increase in annual service delivery.
- Oversaw credentialing processes and development for all sites and providers and implemented accreditation standards, policies, and procedures.
- Identified and facilitated resources to meet individual needs, provided residential services to individuals with disabilities and maintained an accurate database of clients' files.
- Trained and reviewed staff activities in executing service plans and engaged staff in team meetings to liaise and address client-care issues and treatment plan implementation.
- Promoted program adherence by driving clients to meet wellness goals while fulfilling client needs and documenting daily outcomes.
- Led cross-functional teams to ensure project alignment and collaboration.
- Developed project plans and schedules using industry-standard tools.
- Facilitated stakeholder meetings to gather requirements and provide updates.
- Monitored project progress and identified areas for process improvement.
- Coordinated risk assessments to mitigate potential project challenges.
- Implemented best practices for project management to enhance efficiency.
- Trained team members on project management methodologies and tools.
- Developed and maintained project plans, timelines, and budgets.
- Built and established strong partnerships with teams, vendors and contractors.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
Bank Teller/ Sales Associate
First-Citizens Bank
11.2000 - 06.2002
- Maintained good professional relations with clients, opened new accounts, boosted business referrals for mortgages, insurances, and loans, and executed duties efficiently in collaboration with cashiers, tellers, internal and external bank employees.
- Sale Bank Products such as: savings, checking and investment accounts.
- Help customers find better products with lower return rates.
- Processed cash transactions and related activities accurately, including balancing the currency, validating deposit slips, drafting promissory notes, traveler's checks, and bills of exchange.
- Ensured the safety of all bank and client assets by effective compliance with corporate and legal processes.
- Updated the banking system with precise and accurate entries of each transaction, balanced the full cash amount at the end of the day, and conducted cash counting and replenishing in ATMs and TAUs/ATS.
- Submitted regular reports to the bank manager, trained or onboarded new employees, and facilitated easy customer banking processes.
- Proficient in operational planning, business results reviews, workforce capacity planning, load balancing with a sound understanding of employee relations, ensuring workplace safety, and optimizing productivity.
- Strong business & Sales acumen to negotiate and reconcile differences in business designs, project planning, procedure developments, and capable of measuring performance metrics.
- Outstanding communication, planning, organization, analytical, leadership, and interpersonal skills with the ability to pay attention to details.
- Adept at consistently accomplishing objectives through organizational talents and meticulous follow-through; while expertly managing sensitive and confidential matters and files.
- Skilled in analyzing reports on organizational needs, problems, interests, and potentials for new services, while continuously improving through feedback.
- Demonstrated mastery in planning, developing, and evaluating initiatives that support strategic goal attainment.
Education
BACHELOR OF SCIENCE - MANAGEMENT INFORMATION SYSTEMS
High Point University
Skills
- Bachelor of Science in Management Info Systems
- Project Management
- Agile development
- Stakeholder engagement
- Effective communication
- Project Life Cycle Management
- Problem solving
- Time management
- Organizational skills
- Data analysis
- Continuous improvement
- Resource allocation
- Training development
- Team collaboration
- Quality assurance and control
- Scrum Team
- Project planning
- Project tracking
- Python
- Cybersecurity
- Monadaycom
- Java
- Raspberry PI
- Arduino
- Robotics
- Business Analysis
- Word
- Excel
- Powerpoint
- Operational Management
- Data Retrieval
- Troubleshooting
- Technical Support
- Data Mining
- Database Management
- Project Management
- Research / Reporting
- Information Technology
- Risk Assessment and Management
- Budget management
- Strategic Planning
- Workflow Optimization
- Process Improvement
- Training and Development
- Agile
- ERP
- SAP
- Team Center
- WMS
- SD/FI/CO
- Windows
- Sequel Server
- SQL
- Microsoft Word
- PowerPoint
- Access
- Web Design HTML
- WordPress
- Publisher
- Chainlink
- LPS2000
- Infor
- M3 WMS Accounting
- Salesforce
- CRM
- Risk assessment
Certification
- Healthcare Person-Centered Thinking Certification
References
Available on Request
Timeline
Computer Science /Cybersecurity Teacher
Guilford County Schools
09.2022 - Current
Computer Science Teacher
Triad Math and Science Academy
01.2019 - 03.2022
Computer| Life Skills Teacher/ CTE
Daystar Day School Program
09.2010 - 12.2019
Project Manager
A+ Care Network
07.2002 - 09.2014
Bank Teller/ Sales Associate
First-Citizens Bank
11.2000 - 06.2002
BACHELOR OF SCIENCE - MANAGEMENT INFORMATION SYSTEMS
High Point University