Molly Newell
Concord
Summary
Outgoing Scheduling Coordinator with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
5
5
years of professional experience
Work History
Office Administrator
Best Choice Roofing
Concord, NC
10.2022 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Prepared bills receivable, invoices, and bank deposits.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Set up appointments with interested customers according to schedule availability.
- Documented customer interactions and transactions, maintaining accurate records of all dealings.
- Performed data entry and completed proper paperwork.
Scheduling Coordinator
Pink Energy
Mooresville, NC
12.2020 - 09.2022
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Coordinated with HOA's, utility companies, loan companies, and design team for solar projects.
- Set up solar installation appointments with customers.
- As the team lead, I delegated tasks for coordinators to efficiently fill the schedule.
- Input data in Excel to create updated status reports for quick reference of project progress and deadlines.
- Prearranged equipment for production to keep tasks and workers on schedule.
Fundraiser
Highwater Consulting
Charlotte, NC
06.2019 - 09.2020
- Raised money through door to door tactics for nonprofit charities including: Save The Children, Children International, and UNICEF.
- Maintained energy and enthusiasm in fast-paced environment.
- Built and maintained a team of fundraisers.
- Planned and implemented territories and routes for door to door fundraising.
Education
Associate of Science - Environmental Science
Chattanooga State Community College
Chattanooga05.2014
Skills
- Microsoft Office
- Salesforce
- Confidentiality Requirements
- Quality Assurance
- Travel Arrangements
- Teamwork and Collaboration
- Telephone Etiquette
- Data Entry
- Project Scheduling
- Customer Support
- Team Management
- Calendar Coordination
- Applicant Interviews
Timeline
Office Administrator
Best Choice Roofing
10.2022 - Current
Scheduling Coordinator
Pink Energy
12.2020 - 09.2022
Fundraiser
Highwater Consulting
06.2019 - 09.2020
Associate of Science - Environmental Science
Chattanooga State Community College