Molly Althoff
Wilmington
Summary
Dynamic and dedicated waitress with a proven track record at Nai Thai 2, excelling in customer experience management and efficient order taking. Recognized for cultivating strong relationships with patrons and enhancing their dining experience through attentive service and menu expertise. Skilled in credit card processing and maintaining a clean, welcoming environment.
Overview
2
2
years of professional experience
Work History
Restaurant Waitress
Nai Thai 2
08.2023 - 08.2025
- Balanced multiple responsibilities simultaneously, managing order-taking, drink refills, and general guest inquiries effectively.
- Completed credit payments via card processing systems.
- Developed rapport with regular customers, enhancing their overall dining experience through personalized attention.
- Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
- Cultivated warm relationships with regular customers.
- Streamlined dining experience for guests by efficiently managing food orders and delivering meals promptly.
- Assisted in training new waitstaff, sharing best practices for excellent service and efficiency.
- Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
Education
High School Diploma -
Charles B Aycock
Pikeville, NCAssociate of Arts -
Wayne Community College
Goldsboro, NCNo Degree - Criminology
University of North Carolina At Wilmington
Wilmington, NC05-2027
Skills
- Order taking
- Memory retention
- Food presentation
- Cleaning and sanitizing
- Money handling
- Customer experience management
- Menu memorization
- Credit card processing
- Table setting
Timeline
Restaurant Waitress
Nai Thai 2
08.2023 - 08.2025
High School Diploma -
Charles B Aycock
Associate of Arts -
Wayne Community College
No Degree - Criminology
University of North Carolina At Wilmington
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