Molavion Hyman
Scotland Neck
Summary
Detail-oriented technician with strong problem-solving and technical support skills. Demonstrated expertise in preventative maintenance and workplace safety, ensuring optimal equipment performance and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Field Tech 2
Charter Spectrum
02.2025 - 01.2026
- Diagnosed and resolved technical issues in customer equipment and services.
- Installed and configured advanced telecommunications systems for residential and business clients.
- Conducted routine maintenance on equipment to ensure optimal performance and reliability.
- Provided training and mentorship to junior technicians on best practices and troubleshooting techniques.
- Collaborated with cross-functional teams to improve service delivery processes and customer satisfaction.
- Analyzed field data to identify patterns, enhancing operational efficiency and service quality.
- Implemented safety protocols during installations, ensuring compliance with industry standards.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Assisted in training new hires on company protocol, increasing overall productivity within the department.
- Delivered high-quality work by diligently following standard operating procedures.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Calibrated new and existing equipment for optimal performance.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Communicated with customers to provide updates, gather information and resolve issues.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Ensured optimal performance of critical systems through routine inspections, adjustments, and repairs as needed.
- Exceeded client expectations with excellent communication skills, keeping them informed throughout the entire resolution process.
- Increased overall efficiency with thorough documentation of completed tasks, diagnostic results, and recommendations for improvements.
- Utilized safety practices with no complaints or accidents.
- Performed preventative maintenance tasks on schedule basis which resulted in increased lifespan of equipment.
- Reduced downtime by swiftly identifying and resolving network problems through comprehensive diagnostics.
Waterline Technician
the Town of Tarboro
06.2023 - 10.2024
- Operated and maintained equipment, ensuring optimal performance and safety standards.
- Diagnosed technical issues and implemented effective solutions to minimize downtime.
- Collaborated with team members to streamline workflows and enhance productivity.
- Conducted routine inspections to identify potential areas for improvement in processes.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Heavy Equipment Operator
Binderholz Live Oak
11.2022 - 05.2023
- Operated various heavy machinery including excavators, bulldozers, and loaders to ensure efficient project completion.
- Conducted routine safety inspections and maintenance on equipment to uphold operational standards.
- Collaborated with team members to execute site plans and coordinate workflow effectively.
- Trained new operators on equipment handling, safety protocols, and best practices for efficiency.
- Monitored job site conditions, adjusting operations to maintain productivity and safety compliance.
- Assisted in the troubleshooting of mechanical issues to minimize downtime during operations.
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers, front end loaders, grapple loaders to transport heavy materials, practicing safety measures.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
Street and Sanitation Supervisor
the Town of Scotland Neck
01.2019 - 06.2022
- Supervised sanitation staff to ensure compliance with health and safety regulations.
- Developed and implemented sanitation schedules for optimal facility cleanliness.
- Trained new employees on proper sanitation techniques and safety protocols.
- Conducted regular inspections to identify areas for improvement in sanitation practices.
- Collaborated with other departments to maintain hygiene standards across operations.
- Managed inventory of cleaning supplies, ensuring availability and cost-effectiveness.
- Analyzed sanitation processes to enhance efficiency and reduce waste generation.
- Led team meetings to communicate updates, address concerns, and foster collaboration.
- Maintained high cleanliness standards with regular inspections, ensuring adherence to regulations.
- Managed chemical inventory, ensuring safe storage and handling practices were followed at all times.
- Ensured timely completion of sanitation tasks through effective communication and teamwork amongst staff members.
- Enhanced workplace safety by implementing and enforcing sanitation policies and procedures.
- Promoted a positive work environment within the sanitation department by recognizing exceptional performances from team members.
- Developed comprehensive training programs for new hires, promoting a culture of safety and compliance.
Pipe Fitter Helper
Spc Mechanical
05.2018 - 12.2018
- Assisted in installation and repair of piping systems under supervision.
- Operated hand and power tools to support pipefitting activities efficiently.
- Ensured compliance with safety protocols during all construction tasks.
- Collaborated with team members to complete projects on schedule.
- Maintained tools and equipment, ensuring readiness for daily operations.
- Assisted in measuring, cutting, and assembling piping components accurately.
- Supported troubleshooting efforts by identifying issues within existing systems.
- Contributed to maintaining cleanliness and organization of worksite areas.
`cashier
Dollar Tree Stores
03.2017 - 08.2018
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Maintained cleanliness and organization of checkout area to ensure smooth operations.
- Collaborated with team members to manage inventory and restock shelves as needed.
- Handled cash management duties, ensuring secure and accurate cash drawers at all times.
Education
High School Diploma -
Tarboro High School
Tarboro, NC06-2017
Skills
- Field operations
- Workplace safety
- Professional communication
- Data collection
- Equipment installation
- Technical support
- Network connectivity
- Safety management
- Interpersonal and written communication
- Quality assurance controls
- Diagnostic testing
- Performance optimization
- System upgrades
- Technical analysis
- Project management
- Programming
- Hardware and software installation
- System configuration
- Electrical systems
- [Software] expertise
- Cable pulling
- [Type] programming
- Electronics repairs
- Data transmissions systems
- Environmental safety
- Preventative maintenance
- Problem-solving
- Attention to detail
- Relationship building
- Following safety practices
- Customer relations
- Interpersonal communication
- Multitasking Abilities
- Worksite preparation
- Customer service
- Equipment troubleshooting
- Diagnostics and troubleshooting
- Organizational skills
- Tool installation and alignment
- Inventory management
- System repairs
- Excellent communication
- Computer skills
- Teamwork
- Teamwork and collaboration
- Routine maintenance
- Construction
- Problem-solving abilities
- Time management
- Multitasking
- Reliability
- Work order completion
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Machinery operation
- Team building
- Safety protocols
- Task prioritization
- Self motivation
- Troubleshooting techniques
Certification
CPR certified
Timeline
Field Tech 2
Charter Spectrum
02.2025 - 01.2026
Waterline Technician
the Town of Tarboro
06.2023 - 10.2024
Heavy Equipment Operator
Binderholz Live Oak
11.2022 - 05.2023
Street and Sanitation Supervisor
the Town of Scotland Neck
01.2019 - 06.2022
Pipe Fitter Helper
Spc Mechanical
05.2018 - 12.2018
`cashier
Dollar Tree Stores
03.2017 - 08.2018
High School Diploma -
Tarboro High School