Results-driven professional skilled in employee training, staff management, and cash handling. Committed to enhancing workplace safety and team efficiency while implementing process improvements.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
PLS Financial Services
Charlotte, NC
08.2025 - Current
Supervised daily operations, ensuring compliance with company policies and procedures.
Trained new staff on service protocols and operational standards to enhance team efficiency.
Monitored cash handling procedures to minimize discrepancies and maintain accuracy.
Assisted in resolving customer inquiries, providing timely and effective solutions.
Supervisor
SUBWAY®Restaurants
Charlotte, NC
08.2023 - 08.2025
Supervised daily operations to ensure compliance with health and safety standards.
Trained and mentored new staff on customer service protocols and food preparation techniques.
Managed inventory levels and placed orders to maintain stock efficiency.
Implemented process improvements that increased order accuracy and reduced wait times.