Mohamed Jaouhari
Raleigh
Summary
Detail-oriented Airport Operations Supervisor with proven skills in safety compliance and team development. Expertise in streamlining processes to enhance operational efficiency and ensure adherence to federal regulations.
Overview
10
10
years of professional experience
Work History
Airport Operations Supervisor/Acting Duty Manager, GSC/CRO
JetBlue Airways
Raleigh
03.2017 - Current
- Supervised daily airport operations, enforcing safety protocols for staff and passengers.
- Developed departmental goals and streamlined processes for effective operations.
- Coached and trained airport crewmembers to enhance engagement and support professional growth.
- Ensured compliance with SAPQ and federal regulations, escalating non-compliance issues to leadership.
- Monitored ramp operations while tagging, lifting, loading, and unloading customer baggage.
- Monitored compliance with aviation regulations and company policies during operations.
- Maintained a safe environment by rigorously following safety protocols.
- Evaluated staff performance, delivering constructive feedback to boost productivity.
- Assisted in developing operational strategies to improve service quality at the airport.
Centralized Load Control
Aviation Port Services
Boston
09.2015 - 03.2017
- Ensured load control accuracy and compliance with established procedures.
- Maintained operational limits for aircraft regarding weight and balance.
- Collaborated with departments and agencies to facilitate effective communication for Load Control tasks.
- Executed all procedures while adhering to safety guidelines.
Education
Bachelor degree - Business Management
University of Massachusetts Boston
Boston, MA01.2018
Associate degree - Business Management
Bunker Hill Community College
Charlestown, MA01.2015
Skills
- Arabic
- French
- Microsoft software
- Detail-oriented
- Team player
- Good communication skills
- Quick learner
Timeline
Airport Operations Supervisor/Acting Duty Manager, GSC/CRO
JetBlue Airways
03.2017 - Current
Centralized Load Control
Aviation Port Services
09.2015 - 03.2017
Bachelor degree - Business Management
University of Massachusetts Boston
Associate degree - Business Management
Bunker Hill Community College