Summary
Overview
Work History
Education
Skills
Timeline
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Mohamed Jaouhari

Raleigh

Summary

Detail-oriented Airport Operations Supervisor with proven skills in safety compliance and team development. Expertise in streamlining processes to enhance operational efficiency and ensure adherence to federal regulations.

Overview

10
10
years of professional experience

Work History

Airport Operations Supervisor/Acting Duty Manager, GSC/CRO

JetBlue Airways
Raleigh
03.2017 - Current
  • Supervised daily airport operations, enforcing safety protocols for staff and passengers.
  • Developed departmental goals and streamlined processes for effective operations.
  • Coached and trained airport crewmembers to enhance engagement and support professional growth.
  • Ensured compliance with SAPQ and federal regulations, escalating non-compliance issues to leadership.
  • Monitored ramp operations while tagging, lifting, loading, and unloading customer baggage.
  • Monitored compliance with aviation regulations and company policies during operations.
  • Maintained a safe environment by rigorously following safety protocols.
  • Evaluated staff performance, delivering constructive feedback to boost productivity.
  • Assisted in developing operational strategies to improve service quality at the airport.

Centralized Load Control

Aviation Port Services
Boston
09.2015 - 03.2017
  • Ensured load control accuracy and compliance with established procedures.
  • Maintained operational limits for aircraft regarding weight and balance.
  • Collaborated with departments and agencies to facilitate effective communication for Load Control tasks.
  • Executed all procedures while adhering to safety guidelines.

Education

Bachelor degree - Business Management

University of Massachusetts Boston
Boston, MA
01.2018

Associate degree - Business Management

Bunker Hill Community College
Charlestown, MA
01.2015

Skills

  • Arabic
  • French
  • Microsoft software
  • Detail-oriented
  • Team player
  • Good communication skills
  • Quick learner

Timeline

Airport Operations Supervisor/Acting Duty Manager, GSC/CRO

JetBlue Airways
03.2017 - Current

Centralized Load Control

Aviation Port Services
09.2015 - 03.2017

Bachelor degree - Business Management

University of Massachusetts Boston

Associate degree - Business Management

Bunker Hill Community College

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Mohamed Jaouhari