Moe Shae Htoo
Knightdale
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
2015
2015
years of post-secondary education
Work History
Lyft
Self Employed Services
Raleigh
02.2023 - Current
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
Truck Driver
Swift Transportation
Richmond
06.2023 - 08.2023
- Operated company trucks to transport goods across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours and cargo deliveries.
- Communicated effectively with dispatchers regarding route changes or delays.
- Adhered to all traffic laws and regulations during transport operations.
- Resolved minor vehicle issues during trips to maintain efficiency.
- Filled out paperwork accurately at each stop along route including bills of lading and trip sheets.
- Ensured deliveries were on time by following designated routes and adhering to traffic laws.
- Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
- Managed personal driving time according to Hours of Service regulations.
Automotive general service
Chapel Hill Tire
Chapel Hill
09.2021 - 06.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Sushi Chef
Spicy 9
Chapel Hill
07.2019 - 09.2021
- Prepared high-quality sushi using fresh ingredients daily.
- Ensured cleanliness of workstations and adherence to food safety standards.
- Collaborated with kitchen staff to manage timely meal service during peak hours.
- Managed inventory of sushi supplies, ensuring freshness and availability of products.
- Engaged with customers to provide recommendations and enhance dining experience.
- Communicated effectively with coworkers regarding customer orders.
- Applied sauces, garnishes, condiments, and seasonings accurately.
- Conversed with patrons and explained different sushi menu items and what ingredients were used in preparation.
Education
East Chapel Hill High School
Chapel Hill, North CarolinaSkills
- Customer service
- Route planning
- Vehicle inspection
- Inventory management
- Communication skills
- Problem resolution
- Attention to detail
- Conflict resolution
- Adaptability skills
- Active listening
- Communication
- Analytical thinking
Timeline
Truck Driver
Swift Transportation
06.2023 - 08.2023
Lyft
Self Employed Services
02.2023 - Current
Automotive general service
Chapel Hill Tire
09.2021 - 06.2023
Sushi Chef
Spicy 9
07.2019 - 09.2021
East Chapel Hill High School