Summary
Overview
Work History
Education
Skills
Timeline
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Mitzi Ramos

Winston-Salem

Summary

Dynamic sales associate with a proven track record at Charolette Russe, excelling in customer service and relationship building. Achieved monthly sales targets through effective strategies and exceptional product knowledge. Strong teamwork and problem-solving skills, complemented by attention to detail and a flexible schedule, ensure a positive shopping experience for all customers.

Overview

4
4
years of professional experience

Work History

Sales Associate

Charolette Russe
08.2024 - 02.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Assistant Toddler Teacher

Childcare
10.2022 - 05.2024
  • Built trust among toddlers and their families by maintaining consistent communication about daily activities, upcoming events, and any concerns that arose.
  • Facilitated imaginative play experiences by providing a wide variety of materials and resources for children to explore independently or collaboratively as a group.
  • Developed strong partnerships with fellow educators, administrators, and support staff to ensure the overall success of the classroom environment.
  • Continually reflected on personal teaching practices, seeking feedback from colleagues and supervisors to identify areas for improvement or growth in order to better serve the needs of young learners.
  • Conducted regular assessments of each child''s progress, sharing observations with lead teacher and parents during conferences.
  • Supported children''s emotional and social development through positive reinforcement and open communication strategies.
  • Maintained a safe, clean, and organized classroom environment conducive to learning and exploration.
  • Fostered strong relationships with families through open communication channels and participation in school events.
  • Provided one-on-one support for children with special needs to ensure their successful integration into the group setting.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Maintained tidy environment to comply with cleanliness and sanitation standards.
  • Guided students to develop social, emotional and physical skills.

Crew Member

Chipotle
11.2020 - 10.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Participated in ongoing training programs to continuously update knowledge of company policies and procedures.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Education

High School Diploma -

Parkland High School
1600 Brewer Rd Winston Salem Nc 27101
06.2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Exceptional customer service
  • Relationship building
  • Outgoing personality
  • Flexible schedule
  • Stocking and receiving
  • Store opening and closing
  • Guest relations
  • Sales training
  • Cleaning and sanitizing
  • Team collaboration
  • Attention to detail

Timeline

Sales Associate

Charolette Russe
08.2024 - 02.2025

Assistant Toddler Teacher

Childcare
10.2022 - 05.2024

Crew Member

Chipotle
11.2020 - 10.2022

High School Diploma -

Parkland High School

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Mitzi Ramos