Forward-thinking professional bringing more than 15 years of experience working for fast-paced Orthopedic practices. Exceptional success driving revenue increases and cost containment optimizing staffing levels.
Overview
26
26
years of professional experience
Work History
Practice Administrator
Orthocarolina
08.2016 - Current
Practice management and operational support for the Hand Center
Promote team-oriented work environment to maximize quality and financial potential of the practice
Developed mini-operations team improving workflows and engagement
Responsible for the financial performance and budgetary functions of the practice
Work closely with team on patient satisfaction benchmarks and development of workflows
Orthopedic Urgent Care and Extended Hours clinical management experience
Increased utilization and infection control measures of the Minor Procedure Room while creating a patient registry for quality improvement
In Office Procedures grew from approximately 200 to over 2,000 cases a year. Infection rates below ASC standards
Planned and implemented SPICE training program to keep Orthocarolina in compliance with North Carolina standards
Increased Physician Assistant Productivity
Interim Administrator
Vanderbilt Bone And Joint
10.2015 - 08.2016
Practice management and operational support for a 13 Physician Orthopedic Specialty Practice that performs 60,000 visits a year.
Participated in the planning and opening of two satellite clinics
Managed 4 locations of this practice
Navigated organizational change at the practice
Successfully transitioned athletic trainers into the physician practice setting
Assistant Director
Vanderbilt Orthopaedics
11.2011 - 08.2016
Director for a comprehensive sports medicine program consisting of 28 high schools, 2 NCAA Division I Universities and a community medicine program that provides sports medicine coverage to over 35 youth leagues and sport organizations
Led team of 50+ Athletic Training professionals in special projects and daily operations.
Networked with local and regional athletic organizations to promote partnerships and drive growth.
Perform administrative oversight including but not limited to: business development, strategic planning, budgeting and staffing for our sports medicine programs
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Provide administrative and practice support for the Vanderbilt Sports Concussion Center
Created a documentation system for our outreach athletic training staff that can be entered by smart phones that allows us to track interactions in the community while protecting health information
Authored an article for “Training and Conditioning” magazine on sports medicine delivery care models that was published in December of 2013
Manager
Vanderbilt Orthopaedics
08.2004 - 10.2011
Managed the day-to-day operational aspects of the sports medicine outreach program which consisted of 16 area high schools including a Division I University
Created annual competencies for athletic training staff.
Developed community medicine model bringing athletic training and sports medicine coverage to youth sports providing a revenue stream
Developed sports medicine reference for coaches and parents.
Medical Co-Director for various community events
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Head Athletic Trainer for Football
Marshall University
08.2001 - 07.2004
Managed the daily operation of the Football Athletic Training Room providing care for 100+ athletes
Provided medical coverage for all workouts and games. Evaluated athletic injuries and made the necessary medical referrals
Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice or while exercising.
Coordinated appointments for student athletes to be seen by medical specialists
In charge of all rehabilitation and treatments
Staff Athletic Trainer
Vanderbilt Sports Medicine
07.1999 - 08.2021
Provided therapy services to patients suffering sports related injuries in an outpatient clinical setting
Sports medicine outreach coverage to an area high school. Volunteered for various outreach events
Provided emergency care, first aid and initial evaluations for any injury occurring on field, during practice or game coverage
Education
MMHC - Master of Management in Healthcare
Vanderbilt University
Nashville, TN
08.2015
MSED - Health Promotion
Virginia Tech
Blacksburg, VA
05.1999
Bachelor of Science - Athletic Training
East Tennessee State University
Johnson City, TN
05.1997
Skills
Managing Practice Operations
Relationship Building
Clinical Staff Management
EPIC Trained
Patient Satisfaction
Optimization
Timeline
Practice Administrator
Orthocarolina
08.2016 - Current
Interim Administrator
Vanderbilt Bone And Joint
10.2015 - 08.2016
Assistant Director
Vanderbilt Orthopaedics
11.2011 - 08.2016
Manager
Vanderbilt Orthopaedics
08.2004 - 10.2011
Head Athletic Trainer for Football
Marshall University
08.2001 - 07.2004
Staff Athletic Trainer
Vanderbilt Sports Medicine
07.1999 - 08.2021
MMHC - Master of Management in Healthcare
Vanderbilt University
MSED - Health Promotion
Virginia Tech
Bachelor of Science - Athletic Training
East Tennessee State University
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